Tag: MSPs
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MSPs should align messaging to the evolving workplace
The Great Resignation. The Great Redundancy. Quiet Quitting. Fake Remote Working. All the above show how the workplace is evolving – people quitting jobs that they no longer enjoy; being let go by employers attempting to rein in costs; avoiding...
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Do you have a global perspective on cybersecurity?
Cybersecurity and cybercriminals do not recognize international boundaries, so even the smallest MSPs must always keep a global perspective. What is currently happening in France or Japan may soon be coming to one of your clients in Florida or Kansas....
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MSP cybersecurity stocking stuffers
With the holiday season in full swing, MSP employees and their clients are gearing up for parties, travel, shopping and well-deserved time off. Unfortunately, they’re not the only ones gearing up. Hackers are heading into a busy season themselves, and...
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Cloud security will finally be in the spotlight for 2023
After more than a decade of varying levels of irrational exuberance in terms of deploying application workloads in the cloud, there is now a greater appreciation for cloud security. In fact, a survey of 350 IT leaders from large enterprises...
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MSPs under greater scrutiny in financial services sector
The financial services market used to be dominated by legacy banks, limiting the role of MSPs. However, as more direct-to-consumer financial services become available outside traditional banking (online banks, cash advances, brokerages, etc.), MSPs are seeing increased demand for their...
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Why adding value is more than simply providing customer support
Don’t confuse providing great customer support with developing strategic relationships. MSPs typically value the former rather than the latter. But here’s the truth: You need both. When you’re delivering customer support, you’re providing value and developing a relationship, but this...
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MSPs can reduce costs with site reliability engineers
As the global economy becomes more challenging to navigate, the need for managed service providers (MSPs) to automate more processes becomes even more pronounced. The cost of labor is still the single biggest IT cost, so there is always a...
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Cybersecurity skills gap continues to widen even as ranks swell
The (ISC)2 association of cybersecurity professionals estimates there are now 4.7 million cybersecurity professionals being employed around the world, making for an 11.1 percent increase year-over-year for a total of more than 464,000 additional jobs. At the same time, (ISC)2...
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6 Cybersecurity conversation starters
For MSPs and VARs trying to expand the reach of their services with existing clients, initiating a cybersecurity conversation around the need for solutions and services can be challenging. This is often because clients believe that their cybersecurity needs are...