Tag: MSPs
Report surfaces major gains for MSPs serving enterprise customers
A report published this week by Information Services Group (ISG) shows the annual contract value (ACV) of managed services contracts valued at more than $5 million hit a record $8.4 billion for the third quarter, representing a 22 percent increase...
Next wave of COVID-19 fallout for MSPs starts to arrive
The COVID-19 pandemic is yet another classic example of an ill-wind that ultimately threw a lot of good in the general direction of managed service providers (MSPs). Naturally, the MSP community as a whole wishes it never happened, but like...
How Barracuda’s acquisition of SKOUT Cybersecurity helps MSPs
We have some exciting news to share! Barracuda has completed its acquisition of SKOUT Cybersecurity, a Melville, NY-based leader in cyber-as-a-service software for Managed Service Providers (MSPs) and provider of an extended detection and response (XDR) platform and service. Making SKOUT...
Selling yourself as a one-man MSP
If your MSP business is a one-man shop, there are a variety of challenges you face that larger MSPs don’t have to overcome. For example, you probably run into some different objections when pitching yourself and your services to prospects,...
What your MSP business can measure, can also be managed
In my previous article, I recommended that MSPs make decisions based on clearly defined metrics, rather than just your gut feelings. In this post, I want to take a deeper dive into the value of managing your MSP business with...
Why your MSP needs to stop relying on gut feelings
Have you ever heard the phrase “What gets measured, gets managed?” This famous quote came from Management Consultant, Peter Drucker, and is something that I’d urge any IT solution provider or managed service provider (MSP) to listen to. Why do...
Why MSPs should get involved with community service
The last year taught marketers a lot. One lesson that really stands out is the importance of community service, and this is no different for managed service providers (MSPs). As an MSP, our clients are the businesses in our communities...
Q&A: An award-winning MSP partner program
Relationships are at the heart of everything an MSP business does and needs to succeed. In order to deliver the best service offering possible to customers, an MSP first needs a strong relationship with vendors and other third-party providers. So,...
Second half of 2020 looks cloudier for MSPs
Now that managed service providers (MSPs) have weathered the initial economic storm brought on by the downturn in the global economy caused by COVID-19, many MSP leaders are wondering what’s next. There’s no doubt in the first half of the...
In defense of MSP cybersecurity, as number of alerts rise
It seems like about once a month now some government agency somewhere discovers there might be a potential issue with the cybersecurity of a managed service provider (MSP). The latest warning comes from the U.S. Secret Service, which sent out...
