Month: March 2018

cyber resiliency
MSPs need to focus more on cyber resiliency opportunity

MSPs need to focus more on cyber resiliency opportunity

Large numbers of managed security services providers are making a promise they know they can’t deliver on. There’s no such thing as perfect security. In fact, given the sophistication of social engineering attacks it’s probable malware is already lurking somewhere...

/ March 15, 2018
marketing strategy mistakes
Nate Freedman: Is your MSP wasting money on the wrong type of marketing?

Nate Freedman: Is your MSP wasting money on the wrong type of marketing?

As a marketing professional with more than a decade of entrepreneurial experience, I tend to spend a lot of time talking to managed services providers about the ways that they can use digital marketing to continue to grow and evolve...

/ March 14, 2018
VoIP
VoIP services rapidly becoming table stakes for MSPs

VoIP services rapidly becoming table stakes for MSPs

Managed service providers tend to overlook voice communications as an opportunity, mainly because it’s a space that’s been dominated by telecommunications carriers for decades. There’s not a lot of love lost between carriers and MSPs, especially among MSPs that also...

/ March 13, 2018
Spiraling Cloud Costs Create Optimization Opportunity for MSPs

Spiraling Cloud Costs Create Optimization Opportunity for MSPs

The great paradox of cloud computing is that the primary reason most organizations embrace it is cost, and the number one issue they need to address after adopting cloud services is also cost. A new report from 451 Research drives...

/ March 12, 2018
Ask an MSP Expert: How can I effectively communicate with my SMB customers?

Ask an MSP Expert: How can I effectively communicate with my SMB customers?

Q: One thing that we’ve noticed is that we only talk to our SMB clients when something is wrong. How can we increase communication with our clients—the right way? How often should we reach out to them?  Communication is a...

/ March 12, 2018
Tech Time Warp: Homebrew Computer Club Meets in a Garage

Tech Time Warp: Homebrew Computer Club Meets in a Garage

Never underestimate a group of guys who want to hang out in the garage. After all, the Homebrew Computer Club began meeting In programmer Gordon French’s Menlo Park, California, garage in March 1975 — and while the neighbors might have...

/ March 10, 2018
Cloud 5: Pentagon’s multi-billion dollar cloud contract, Edge computing won’t kill cloud

Cloud 5: Pentagon’s multi-billion dollar cloud contract, Edge computing won’t kill cloud

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ March 9, 2018
Car companies are increasingly becoming software companies

Car companies are increasingly becoming software companies

Car companies used to be as old-school as you can imagine, producing vehicles in factories and selling them at dealerships, but as we move toward a future of data-driven vehicles and eventually self-driving cars, we are seeing a hard shift...

/ March 7, 2018
client fit
Brad Stoller: The power of client fit

Brad Stoller: The power of client fit

As a business, we have always intuitively pursued a good client fit. That desire goes beyond simply avoiding problem clients—though that is a benefit as well. We also want to find the most productive relationships possible. When we find clients...

/ March 7, 2018
More organizations starting to come to terms with need for cybersecurity help

More organizations starting to come to terms with need for cybersecurity help

When it comes it cybersecurity an increasing percentage of IT organizations are starting to realize they are pretty much sitting ducks. A survey of 1,300 IT and security professionals conducted by CyberArk, a provider of privileged account management software, finds...

/ March 6, 2018