
Tip Tuesday: How to conduct a post-incident review and why it matters
Managed service providers (MSPs) know that security incidents are inevitable. They could be a phishing attack, a misconfiguration, or a system outage. Regardless of how one occurs, what truly matters is how you respond to and learn from these events....

Pioneers in Tech: Margaret Hamilton sends man to the moon
The photo is iconic: A young woman stands next to almost 20 bound books, the stack of books nearly as tall as her (though she appears to have a slight heel in the shoes complementing her very 1960s shift dress)....

Closing the cybersecurity skills gap: How MSPs can rescue businesses
Cybersecurity threats are growing in frequency and sophistication, and organizations industrywide are grappling with a critical shortage of skilled cybersecurity professionals to defend against them. A World Economic Forum report reveals that the cybersecurity skills gap widened by 8 percent last...
Sales & Marketing

Your flight plan for MSP Success: Knowing your audience and value proposition
For managed service providers (MSPs) striving to grow and stand out in a competitive market, a clear and actionable marketing strategy is essential. Much like preparing for a successful flight, knowing your audience and defining your unique value proposition are...

What does it mean to be a PRO MSP?
At my managed service provider (MSP) marketing agency, Tech Pro Marketing, the word PRO is in our name, but in recent years, it’s also become somewhat of a mantra. To me, it’s all about results and relationships. Results are everything...
Security

Staying Ahead cybersecurity risks stemming from global events
News events can often serve as a gateway for hackers. Disasters or wars provide cybercriminals with immediate opportunities for phishing attacks, while political unrest opens doors for exploitation and financial gain. Even seemingly positive news can pose cybersecurity risks. For...

Cybersecurity Threat Advisory: Microsoft zero-day vulnerability
Microsoft disclosed a vulnerability, CVE-2025-26633, affecting the Microsoft Management Console (MMC). A known threat actor called EncryptHub is exploiting it. Read this Cybersecurity Threat Advisory to learn how to mitigate your risks from this zero-day vulnerability. What is the threat?...

Cybersecurity Threat Advisory: Critical NetApp SnapCenter vulnerability
NetApp SnapCenter disclosed a critical security vulnerability, identified as CVE-2025-26512. This flaw enables authenticated users to escalate their privileges and gain unauthorized administrative access upon successful exploitation. Continue reading this Cybersecurity Threat Advisory to learn more about this vulnerability and...
Better Business

Survey: MSPs taking on larger cloud role
A global survey of over 750 technical professionals and executive leaders finds that 60 percent are using managed service providers (MSPs) to handle some (29 percent) or more of their public cloud management, and 18 percent report they expect to...

A game plan for MSPs to overcome AI objections
Artificial intelligence (AI) is following a standard hype curve. AI started as something that few people really knew about. However, it exploded into public consciousness as large companies like Microsoft, AWS, and Google embedded AI services into their cloud offerings....
Tech Insight

Tech Time Warp: How Hewlett-Packard shook up multiple industries and the modern workplace
Technology innovations typically arise from humble locations, not glassy high-rises. Michael Dell started his company from a dorm room in 1984. Steve Jobs and Steve Wozniak built the Apple I in a garage in the mid-1970s. Another name we all...

Tech Time Warp: The 10-day takeover of a botnet
In 2009, researchers from the University of California, Santa Barbara, outsmarted the cybercriminals behind the notorious Torpig botnet. They uncovered critical knowledge about how this type of malware works. Learn how in this edition of Tech Time Warp. Researchers first...

Tech Time Warp: The great Michelangelo scare
Thirty years ago, PC users worldwide were left saying “Huh?” after the much-hyped Michelangelo virus turned out to be, well, not much. Learn what the virus’ enduring legacy might say more about the media than about a security risk in...