
2030 vision: The managed services market’s soaring to $730 billion
The global managed services market size is projected to grow at a 14.1 percent compound annual growth rate over the next five years, reaching $731.1 billion by 2030, according to a market forecast from Grand View Research, Inc. According to...

Overcoming top compliance challenges MSPs face
Managed service providers (MSPs) are at the intersection of IT support, cybersecurity, and, increasingly, regulatory compliance. Healthcare, finance, and tech clients now expect MSPs to do more than keep systems running. They rely on them to ensure audit readiness, adapt...

The MSP’s guide to creating a zero trust atmosphere
Zero trust in the workplace is typically a bad thing, fostering a culture of distrust and snitching. However, for managed service providers (MSPs), it is a good thing, at least when it comes to cybersecurity. Experts in the field say...

How MSPs can thrive in the era of data sovereignty
Since the cloud became a major platform for organizations, the issue of where and how data is stored and managed has become increasingly complex. Even small companies must navigate various legal regulations worldwide. For instance, laws like the EU’s GDPR...
Sales & Marketing

We’re celebrating Global MSP Day 2025!
We’re thrilled to announce that we’ll be joining the celebration for Global MSP Day 2025, hosted by Barracuda, on Thursday, June 5th. It’s always a special moment in our calendar – a day that brings together the managed services community across...

Ask an MSP Expert: The 2025 technology outlook from GTIA
The year kicked off with considerable uncertainty driven by macroeconomic factors such as tariffs and inflation. Nevertheless, managed service providers (MSPs) maintain a positive outlook on the tech industry’s trajectory. A recent report from GTIA sheds light on crucial insights...

ROI: How smarter MSPs turn $1 into $5 — again and again
When it comes to your marketing metrics, it’s easy to get distracted. Impression rates, website traffic, click-throughs, email opens—you watch the numbers climb and wonder: Is this working? But there’s only one number that tells the full story: Return on...
Security

Cybersecurity Threat Advisory: ViciousTrap exploiting Cisco vulnerability
Researchers have identified a new threat actor, “ViciousTrap”, actively exploiting a well-known vulnerability (CVE-2023-20118) to compromise over 5,300 Cisco Edge devices. The attackers are exploiting this flaw to establish a global honeypot network, posing a significant risk to the affected...

Cybersecurity Threat Advisory: AWS default IAM roles risks
Cybersecurity researchers have uncovered critical vulnerabilities arising from default Identity and Access Management (IAM) roles in Amazon Web Services (AWS). Service setups often create these roles automatically or recommend them, granting excessive permissions that expose environments to privilege escalation and...
Better Business

Global MSP Day 2025 is just a week away
Managed service providers (MSPs), your moment is here: Global MSP Day 2025 is just around the corner! On Thursday, June 5, we’re celebrating the pros who keep businesses running in an unpredictable, tech-driven world by solving problems, staying ahead of...

The managed mobile services market is about to take off
There’s an old maxim that advises managed services providers (MSPs) to focus on tasks that the average IT organization either doesn’t do all that well or would simply rather not have to do at all. Mobile computing appears to be...

Tip Tuesday: Choosing the right software for your MSP stack
Every managed service provider (MSP) has a unique technology stack. Who your clients are and what you specialize in shape your technical needs. That said, no matter how unique you are, the need to upgrade is universal. Learn more in...
Tech Insight

Tech Time Warp: Thank you, Steve Wilhite, for the best GIFt ever
Chances are, you shared or received a GIF today, whether on social media or a messaging application. In 1987, developer Steve Wilhite and his team at CompuServe had no idea the impact they would have on modern communication when they...

Tech Time Warp: Remembering the video phone skeptics
Since March 2020, many office workers rarely go a day without hopping on a quick Zoom or Teams call. However, back on May 30, 1996, when Intel announced its new PC-based videophone, few could imagine a day in the future...

Tech Time Warp: Ignoring patches leads to a “Sadmind”
Woe to those who ignore the security patch. Technology history is filled with opportunities to say “I told you so.” A golden example is the story of the “Sadmind/IIS worm” of 2001. Learn more in this edition of Tech Time...