
Helping MSPs navigate their first audit with confidence
Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...

Cybersecurity Threat Advisory: Microsoft SharePoint zero-day vulnerability
Attackers are actively exploiting CVE-2025-53770, a critical zero-day vulnerability in Microsoft SharePoint, to execute remote code without authentication. This flaw allows attackers to deploy persistent malware and potentially exfiltrate sensitive data from unpatched on-premises environments. Review the full details in...

Vacation season is open season for cybercriminals: Here’s why
For school children, summer means lazy days of swimming pools, splash pads, melting ice cream cones, and camp. For cybersecurity professionals, it means being on guard 24/7, because cybercriminals don’t take a summer break. The summertime impact Cyberattacks now occur...
Sales & Marketing

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content
Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...

Is your sales team losing deals they should win?
You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...

How MSPs can fuel faster growth with AI + cold outreach
Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...
Security

Cybersecurity Threat Advisory: SonicWall SSL VPN targeted by Akira ransomware – updated
Update: This post was updated on August 7, 2025, to reflect corrected information regarding this threat. An Akira ransomware campaign is specifically targeting SonicWall SSL VPN devices. Attackers are actively exploiting these vulnerabilities to gain unauthorized access to corporate networks....

MSPs: Stop account takeovers (ATO) cold
Account takeover (ATO) cyberattacks are a particularly pernicious and challenging threat to combat. They have only grown more complex as credential management becomes increasingly intricate across organizations. According to a recent Barracuda 2025 Email Threats Report, 20% of companies experience...
Better Business

Trust starts with empathy: A better way to sell cybersecurity
A survey of 200 U.S. cybersecurity professionals suggests that about a third (33 percent) don’t trust third-party providers—not due to doubts about the providers’ expertise, but because of uncertainty about their own capabilities Conducted by Censuswide on behalf of CyXcel,...

Closing the cybersecurity gap: Can AI reduce the human risk factor?
If you’ve ever heard the expression ‘sometimes it’s best to get out of your own way,’ it might as well have been coined for cybersecurity. According to IBM, 95 percent of data breaches involve human error, while just 8 percent of...

Cloud liberation: What Microsoft’s deal with CISPE means for MSPs
Managed service providers (MSPs) in Europe are closely watching how a settlement between Microsoft and the Cloud Infrastructure Services Providers in Europe (CISPE) coalition will impact pricing and availability of cloud services. Under the agreement, cloud service providers (CSPs) that are...
Tech Insight

Tech Time Warp: The TRS-80 makes its debut
It sounds like a joke today: A major retailer, concerned about waning interest in CB radio, decides to offer a new product line. But the retailer isn’t sure this new product line will have any staying power. Would the market...

Tech Time Warp: Slicing into the history of CT scans
A CT scan is so commonplace no one thinks twice about it anymore—but, as with all things technology, we really should. Take a look at the history behind CT scans in this edition of Tech Time Warp. Forty-two years ago,...

Pioneers in Tech: The man behind Moore’s Law
July 18 marks the 57th anniversary of Intel’s incorporation—and as with any of the Silicon Valley juggernauts, the backstory of its founders is fascinating. Take Gordon Moore, who—along with Robert Noyce and Andy Grove—incorporated the microprocessor company in 1968 and...