Month: July 2019

Ask an MSP Expert: How can we maintain efficient communication within our MSP as it grows?

Ask an MSP Expert: How can we maintain efficient communication within our MSP as it grows?

Q: Our MSP has been pretty successful lately, which has allowed us to grow and hire more people. With our team continuing to increase in size, what are some ways for us to maintain the proper communication to make sure...

/ July 22, 2019
Is outsourcing your marketing a good idea?

Is outsourcing your marketing a good idea?

I recently saw a website selling marketing services to MSPs that offered to “send out blurbs several times a week” via your company’s social media pages. Another offered to do “e-mail blasts” to your list. It got me thinking… is...

/ July 22, 2019
Halt! Who goes there? Helping clients manage passwords

Halt! Who goes there? Helping clients manage passwords

The idea of passwords goes back long before computers, back to when you had to prove you were a friend by giving the secret word to get by the guard. Much later, it provided a way to prove you were...

/ July 19, 2019
Tech Time Warp: The legacy of the Apollo Guidance Computer

Tech Time Warp: The legacy of the Apollo Guidance Computer

Looking back at the Apollo 11 mission 50 years ago, it might be easy to overlook the lasting impact of man’s first steps on the moon. Neil Armstrong, Buzz Aldrin, and Michael Collins captivated not only their fellow Americans, but...

/ July 19, 2019
MSPs should start setting expectations for 5G wireless networking services now

MSPs should start setting expectations for 5G wireless networking services now

The time when managed service providers (MSPs) will need to sit down with customers to have a serious conversation concerning the rollout of 5G wireless networks has arrived. While there’s already a massive amount of hype surrounding 5G networks, cities...

/ July 18, 2019
Why you shouldn’t replace your old website

Why you shouldn’t replace your old website

It’s mid-morning and my cell phone rings. The lady on the other end, the owner of an MSP in Dallas, explains that she needs a new website. So I ask, “Would you mind if I ask what specifically isn’t working?” She replies,...

/ July 18, 2019
Cybersecurity threats are no longer just a big company problem

Cybersecurity threats are no longer just a big company problem

The cybersecurity landscape has changed — what was once considered “just a large company” problem now affects companies of all sizes. While many small business owners continue to operate under the belief that security breaches only impact large businesses —...

/ July 17, 2019
MSPs can protect self-driving cars and their passengers

MSPs can protect self-driving cars and their passengers

Autonomous vehicles are here to stay, and MSPs have a significant opportunity to become guardians of their security. Many MSPs already have industrial accounts, and that is where the most significant advances are occurring. A survey last year showed that...

/ July 17, 2019
Early detection systems for earthquakes needs IT industry support

Early detection systems for earthquakes needs IT industry support

There’s nothing like an earthquake to provide the literal jolt often required to motivate businesses and IT leaders to think more about disaster preparedness. A recent series of powerful earthquakes in Southern California has reminded everyone just how vulnerable businesses...

/ July 16, 2019
Keeping up with spear phishing criminals

Keeping up with spear phishing criminals

Remember the days when everything you had to protect was safely housed behind a first-generation firewall, before the proliferation of the cloud and sophisticated cyber threats? We heard that long sigh and we understand. We miss the ’90s too. Advancements...

/ July 16, 2019