Month: July 2019
Reflecting on MSP Day 2019
Now that it’s been awhile since MSP Day 2019, we’re allowing ourselves a sigh of relief, a pat on the back, and the chance to reflect on a successful second outing — and what an outing it was! Riding the...
Keeping up with spear phishing criminals
Remember the days when everything you had to protect was safely housed behind a first-generation firewall, before the proliferation of the cloud and sophisticated cyber threats? We heard that long sigh and we understand. We miss the ’90s too. Advancements...
Ask an MSP Expert: How can our MSP implement a robust AI program?
Q: AI is growing in popularity. How can my 10-employee MSP best leverage AI in day-to-day business? Could directly investing in more AI save me from having to increase my number of staff? Don’t put away your human resources hat...
Turn emotions into your sales compass
Like it or not, business is emotional. Even in the MSP space, where so much of the work is technical and automated, the human side of business always leads to some level of personal involvement. We care about our work,...
Tech Time Warp: IBM Watson and Wimbledon make a match
Few sporting events are as steeped in tradition as Wimbledon, the Grand Slam tennis tournament taking place at the All England Club through July 19. Look past your cup of Pimm’s and the British royalty in attendance, and you’ll note...
Smart MSPs follow the data in the age of the cloud
Despite all the momentum cloud computing has enjoyed for the past ten years, around 80 percent of all applications are still running in on-premises IT environments. The trend that managed service providers (MSPs) need to close track is the rate...
MSPs are being used to breach their customers’ networks
Hackers will probe for whatever weak links they can find to breach an enterprise’s network. However, what if the weak link is you, the MSP? The scenario of an MSP as system’s victim instead of the protector is increasingly playing...
Video: A panel discussion on the evolving MSP landscape
The MSP market is continuing to grow. In fact, a recent study conducted by Research and Markets found that worldwide IT spending is expected to reach $2.8 trillion by 2023. As systems become more complex, SMBs will increasingly look to...
MSPs need to make some tough strategic decisions
There’s an old African proverb that notes when elephants fight, it is the grass that suffers. These days in the land of IT, the elephants that are doing the fighting are cloud service providers and manufacturers of traditional IT infrastructure...
Reflecting on MSP Day 2019
Now that it’s been awhile since MSP Day 2019, we’re allowing ourselves a sigh of relief, a pat on the back, and the chance to reflect on a successful second outing — and what an outing it was! Riding the...