Month: August 2019

Tech Time Warp: Compaq introduces the Presario and dominates the PC market

Tech Time Warp: Compaq introduces the Presario and dominates the PC market

If you owned a home computer in the 1990’s, chances are it was a Compaq Presario. Today, the name Compaq might incite nostalgia, but during the 1980’s and 1990’s, Compaq dominated the personal computer market. Compaq was one of the...

/ August 30, 2019
This Labor Day, MSPs should rethink their IT staffing strategy

This Labor Day, MSPs should rethink their IT staffing strategy

During the upcoming Labor Day holiday weekend, most leaders of managed service providers (MSPs) will turn their thoughts to IT staffing issues. After all, the success of any MSP basically comes down to how they manage their IT talent. The...

/ August 29, 2019
How DevOps savvy is your organization?

How DevOps savvy is your organization?

The term DevOps has been bandied about for several years now, and while its meaning is open to debate, it’s basically a set of principles that help establish roles for developers and IT to build software in a continuous delivery...

/ August 28, 2019 / 1 Comment
Five off-the-radar security threats

Five off-the-radar security threats

Complacency is a formidable enemy. You have a robust patching regimen, an educational component to your MSP offerings, pen testing, and you segment data so that an attack on your client’s system can be contained and quarantined. It’s easy to...

/ August 28, 2019
Cybersecurity attacks aimed at MSPs are taking a toll

Cybersecurity attacks aimed at MSPs are taking a toll

For the better part of a year now, managed service providers (MSPs) have been the focal point of a series of attacks that are starting to erode customer confidence. A survey of 476 attendees at the recent Black Hat USA...

/ August 27, 2019
National Women’s Equality Day: From the channel perspective

National Women’s Equality Day: From the channel perspective

A gender diverse workforce, relative to a homogeneous one, is beneficial for business. Increased sales revenue, more customers, and greater relative profits are all associated with gender diversity. Companies in the top quartile for gender diversity are 15 percent more...

/ August 27, 2019
Don’t byte off more than you can chew – IT leadership for the 4th Industrial Revolution

Don’t byte off more than you can chew – IT leadership for the 4th Industrial Revolution

The wave of the 4th Industrial Revolution is breaking onto the shores of every facet of our lives. As we enter this new era, the IT function within organizations is set to shift and evolve at a rapid rate. While...

/ August 26, 2019
Ask an MSP Expert: How can I effectively communicate with my SMB customers?

Ask an MSP Expert: How can I effectively communicate with my SMB customers?

Q: One thing that we’ve noticed is that we only talk to our SMB clients when something is wrong. How can we increase communication with our clients—the right way? How often should we reach out to them?  Communication is a...

/ August 26, 2019
Tech Time Warp: SoBig.F worm creates some big problems

Tech Time Warp: SoBig.F worm creates some big problems

It’s amazing that the unwitting computer users of 2019 are still clicking on suspicious attachments considering the havoc such files have been wreaking for decades. Back in August 2003, the SoBig.F virus — the sixth variant of the SoBig worm...

/ August 23, 2019
VMware Cloud on AWS momentum starts to swell

VMware Cloud on AWS momentum starts to swell

Following a few early VMware missteps, it would appear that cloud momentum surrounding VMware, on the eve of the annual VMworld conference next week, is finally starting to increase. A survey of 1,156 IT and business professionals published today by...

/ August 22, 2019 / 1 Comment