Month: August 2019
Partner Spotlight: How one MSP outsmarts cybercriminals
Portland-based Elevate Technology Group was founded in 2010 to insert and maintain IT solutions that help businesses protect and reach their long-term goals. Elevate Technology Group specifically offers managed IT services and 24/7/365 remote support, among other solutions and services....
A low-tech standby for cybersecurity
With all the cybersecurity tools in the arsenal of the average MSP, there’s one that often gets understandably overlooked: paper and marker. Yes, patching, anti-virus protection, double authentication, and firewalls are the most crucial elements of your cybersecurity regime, but...
Targeted ransomware attacks creates new opportunities and challenges
Every successful high-profile ransomware attack that winds up gaining a lot of mainstream media coverage is generally good for managed service providers (MSPs) that specialize in helping organizations recover from such attacks. In the last few days, coverage of ransomware...
Are you missing new clients due to errors on your website?
According to an article on SiteImprove, 131 of 135 websites analyzed (97 percent) had broken links and errors on their web page. The websites they focused on were all Fortune 1000 companies, who have the resources (money and staff) to...
5 steps to adopting a cloud services model
Cloud computing has transformed the way companies do business. It’s no longer a solution for just enterprises, as it’s expected to exceed $270 billion by 2020 and 44 percent of the growth will come from small businesses. And it’s anticipated...
How RPA can help drive automation in legacy businesses
Increasingly, companies are looking for ways to automate repetitive internal processes, but most can’t simply rip and replace the systems that they have in place and go for the latest and greatest AI technologies. It’s simply too risky, disruptive, and...
The new normal – being more flexible as an MSP
How do you deal with customers who need variable resources? The ones who, for part of the day, or on a cyclic basis of once per week, month, or quarter, show a spike in usage of CPU, network, or storage...
Tech Time Warp: The superspy origins of Google Earth
If you’ve played around with Google Earth, you’ve probably been struck by the fact that it’s kind of creepy. It’s fascinating and technologically amazing, for sure, but it can feel a tad invasive. So it should really come as no...
How MSPs can fight the spiral of commoditization
Each day, a new cloud service or API seemingly comes into play, deeming themselves essential in their particular industry. In the MSP world, RMMs, anti-virus, and backup services have all undergone commoditization. It used to cost thousands to offer a...
Opportunities for MSPs abound as IoT adoption starts to mount
A pair of studies suggest that the Internet of Things (IoT) opportunity for managed service providers (MSP) in the months and years ahead is about to increase, as organizations start to significantly increase their level of investment. A new report...