Month: March 2020

Is your MSP ready for inbound marketing?

Is your MSP ready for inbound marketing?

A few days ago, I was having a coffee with a fellow MSP marketer who built (and sold) his own MSP business. He didn’t build his business alone. He had a partner, who handled the technical side of the equation,...

/ March 9, 2020
Tech Time Warp: MyLife virus tempts users with screensavers

Tech Time Warp: MyLife virus tempts users with screensavers

Sometimes a computer user gets tired of flying toasters. That was the gamble taken by the creators of MyLife, a worm with multiple variants infecting PCs in March and April 2002.

/ March 6, 2020
The new way to look at managed services

The new way to look at managed services

Have any of these thoughts about your MSP business recently crossed your mind? “I’m not able to charge a rate that serves my business well.” “I’m absorbing all the security risks for my client without increasing the cost.” “I’m unable...

/ March 5, 2020
Staying ahead of social engineering attacks

Staying ahead of social engineering attacks

According to Verizon’s 2018 Data Breach Investigations Report, social engineering represents 93 percent of email breaches. While social engineering and spear phishing attacks have malicious intent to get something from the user, they are built differently from other attacks. They...

/ March 5, 2020
Cybersecurity at home: The growing residential MSP market

Cybersecurity at home: The growing residential MSP market

MSPs have been dipping their big toe in the residential managed services water for years. However, the convergence of value, customer convenience, and margins still hasn’t happened on a large scale. The global managed services market size is expected to...

/ March 5, 2020
How to structure your MSP alliances with other technology companies

How to structure your MSP alliances with other technology companies

I recently wrote an article for SmarterMSP on why your MSP should build strategic alliances, which received a lot of good feedback. Managed Service Providers (MSPs) were intrigued at the concept of building strategic alliances (or “buddying up”) with other...

/ March 3, 2020 / 13 Comments
Ask an MSP Expert: How can my MSP incorporate a “security-first” mindset into our offerings?

Ask an MSP Expert: How can my MSP incorporate a “security-first” mindset into our offerings?

Q: Security is an obvious focus for our MSP, but how do we encapsulate a “security-first” mindset into our offerings when we are building them? Nowadays, when you are constructing your MSP’s service offering, security needs to be front and...

/ March 2, 2020
AI could help make your clients more secure

AI could help make your clients more secure

There are so many security threats coming at us from all sides. It’s beyond our ability to keep up without the help of technology. Today, that means using artificial intelligence to help understand and scan for issues. As technology continues...

/ March 2, 2020