Month: March 2020

Beyond phishing: Best practices for working from home

Beyond phishing: Best practices for working from home

Millions of workers worldwide are now finding themselves employed remotely. They are trying to keep the gears of earth’s economy turning, even as the COVID-19 causes many industries to halt. Working from home has created unfamiliar terrain for many people...

/ March 24, 2020
Ask an MSP Expert: How can we protect data in a remote work environment?

Ask an MSP Expert: How can we protect data in a remote work environment?

Q: Most of our clients have sent their workers home to work remotely due to the COVID-19 epidemic. How can we keep our technicians and our client’s data safe? The spread of COVID-19 has wreaked havoc on businesses across the...

/ March 23, 2020
A gift for the MSP heroes of the COVID-19 pandemic

A gift for the MSP heroes of the COVID-19 pandemic

This virus is bringing out the best and worst in people, companies, and everything in between. The best are offering help to strangers and doing other helpful acts to assist those around them. Hopefully your MSP is in the first...

/ March 20, 2020
Tech Time Warp: The evolution of videoconferencing

Tech Time Warp: The evolution of videoconferencing

Remember a couple of weeks ago, before you knew the term “social distancing,” when you dreaded your next conference call? Fast forward a few days, and your next Zoom/GoToMeeting/WebEx is your lifeline to the outside world during the COVID-19 pandemic.

/ March 20, 2020
Best practices and other tips for remote work during the COVID-19 pandemic

Best practices and other tips for remote work during the COVID-19 pandemic

As the pandemic of COVID-19 continues, more employers are looking for ways to enable and secure their employees that are now working remotely. This presents businesses with several challenges. To help you and your customers overcome them, we pulled together...

/ March 19, 2020
Churches: an overlooked MSP client base with unmet security needs

Churches: an overlooked MSP client base with unmet security needs

As the world becomes increasingly connected, and cybersecurity needs more prevalent, there may be one place your MSP is still overlooking: churches. There are over 400,000 churches in the United States. Most churches (apart from Amish ones) need some level...

/ March 19, 2020
Best practices for managing a remote workforce during an emergency

Best practices for managing a remote workforce during an emergency

The idea of promoting remote work has gained traction across businesses of all sizes. It provides flexibility to colleagues and creates a workforce without limits to city, state, or country. Offering this option to employees is a nice perk and...

/ March 18, 2020 / 6 Comments
MSPs need to help clients update business continuity plans ASAP

MSPs need to help clients update business continuity plans ASAP

Managed service providers (MSPs) have a lot more to share than they realize when it comes to teaching organizations how to work remotely. Beyond providing secure connectivity, many MSPs tend to have large amounts of expertise in maintaining business continuity...

/ March 18, 2020
The best and worst of data protection times are upon MSPs

The best and worst of data protection times are upon MSPs

A survey of nearly 1,000 IT professionals published finds that when it comes to data protection, it is truly the best and worst of times. Conducted by The Ponemon Institute on behalf of Experian, a provider of IT services, the...

/ March 18, 2020
Ask an MSP Expert: How should my MSP go about offering health insurance to my employees?

Ask an MSP Expert: How should my MSP go about offering health insurance to my employees?

Q: My MSP is rapidly growing. When should I start offering my technician and office staff health insurance and what are the best ways to start exploring my options? As an MSP, you are accustomed to answering questions about patching...

/ March 17, 2020