Month: March 2020
Beyond phishing: Best practices for working from home
Millions of workers worldwide are now finding themselves employed remotely. They are trying to keep the gears of earth’s economy turning, even as the COVID-19 causes many industries to halt. Working from home has created unfamiliar terrain for many people...
Ask an MSP Expert: How can we protect data in a remote work environment?
Q: Most of our clients have sent their workers home to work remotely due to the COVID-19 epidemic. How can we keep our technicians and our client’s data safe? The spread of COVID-19 has wreaked havoc on businesses across the...
A gift for the MSP heroes of the COVID-19 pandemic
This virus is bringing out the best and worst in people, companies, and everything in between. The best are offering help to strangers and doing other helpful acts to assist those around them. Hopefully your MSP is in the first...
Tech Time Warp: The evolution of videoconferencing
Remember a couple of weeks ago, before you knew the term “social distancing,” when you dreaded your next conference call? Fast forward a few days, and your next Zoom/GoToMeeting/WebEx is your lifeline to the outside world during the COVID-19 pandemic.
Best practices and other tips for remote work during the COVID-19 pandemic
As the pandemic of COVID-19 continues, more employers are looking for ways to enable and secure their employees that are now working remotely. This presents businesses with several challenges. To help you and your customers overcome them, we pulled together...
Churches: an overlooked MSP client base with unmet security needs
As the world becomes increasingly connected, and cybersecurity needs more prevalent, there may be one place your MSP is still overlooking: churches. There are over 400,000 churches in the United States. Most churches (apart from Amish ones) need some level...
Best practices for managing a remote workforce during an emergency
The idea of promoting remote work has gained traction across businesses of all sizes. It provides flexibility to colleagues and creates a workforce without limits to city, state, or country. Offering this option to employees is a nice perk and...
MSPs need to help clients update business continuity plans ASAP
Managed service providers (MSPs) have a lot more to share than they realize when it comes to teaching organizations how to work remotely. Beyond providing secure connectivity, many MSPs tend to have large amounts of expertise in maintaining business continuity...
The best and worst of data protection times are upon MSPs
A survey of nearly 1,000 IT professionals published finds that when it comes to data protection, it is truly the best and worst of times. Conducted by The Ponemon Institute on behalf of Experian, a provider of IT services, the...
Ask an MSP Expert: How should my MSP go about offering health insurance to my employees?
Q: My MSP is rapidly growing. When should I start offering my technician and office staff health insurance and what are the best ways to start exploring my options? As an MSP, you are accustomed to answering questions about patching...