Month: May 2020
Jumping the air gap
With everyone wearing masks and wincing each time someone coughs, airborne viruses have captured the attention of the world. Your client’s network can’t catch COVID-19 from a sneeze, but it can catch other airborne viruses.
Q&A: Brian Babineau on Global MSP Day’s timely celebration
With Global MSP Day upon us, Smarter MSP has been reaching out to key players in the managed services industry to gain their perspective on what this international event has to offer. We recently sat down with Brian Babineau, SVP...
SMBs’ security vs. headcount decision creates MSP opportunity
Business executives in the wake of the COVID-19 pandemic are now wrestling with some critical decisions that are likely to define their relationships with managed service providers (MSPs) for many years to come. A survey of over 1,000 business decision...
Q&A: An outlook on managed services in the UK
Continuing with our series of MSP spotlight sessions we are hosting in the run up to Global MSP Day on May 21st, we spoke with Simon Gurner, Owner of Sunrise Technologies based in the UK. Simon began his journey in managed services in 2003 and...
Q&A: A Channel Chief assesses the state of managed services
As the build to Global MSP Day 2020 continues, Smarter MSP discussed the upcoming virtual event with eight-time CRN Channel Chief, Neal Bradbury. Neal shared his outlook on the current state of the managed services industry and opportunities that will...
Protecting remote workers from COVID-19 phishing attacks
Q: One of our customers’ remote workers recently clicked a phishing link. While we were able to prevent the attack from ultimately being successful, this is quite concerning, especially since remote workers are not within a secured network. How can...
Tech Time Warp: Hack shuts down PlayStation Network for 3 weeks
Video games have been a godsend during the COVID-19 pandemic, providing those “staying at home” with diversion and a chance at safe social interaction (Animal Crossing, anyone?). It’s worth remembering, however, that even the big guys in digital gaming and...
Women in Tech: Perspectives on partner success in 2020
Depending on who you ask, “success” can mean many different things. For some, it is reaching a certain level of profitability, whereas for others, it can simply mean securing your first managed services client. Here at SmarterMSP, one way that...
Protecting the cyber-classroom from its users
Last week, we discussed how vulnerable online classrooms can be to attempts from external actors and what routes they may take to get there. But as is the case most of the time in cybersecurity, the easiest entry method for...
Reliance on IT outsourcing to double in next 18 months
A global survey of 1,250 business and IT leaders published by NTT finds the number of organizations that plan to outsource some aspect of IT environments in the next 18 months will double. According to the survey, 23 percent of...
