Month: May 2020

Beware as COVID-19 is bringing out spammers and scammers

Beware as COVID-19 is bringing out spammers and scammers

I was going through one of my email accounts the other day and I noticed a bunch of 1990s-style spam emails. There was the promise of sharing some uncollected inheritance with me from some deceased African royalty if I only...

/ May 13, 2020
A strategic plan for going cloud

A strategic plan for going cloud

When moving IT infrastructure to the cloud, it’s essential to have a strategic plan to guide you. Here are a few things you should consider.

/ May 12, 2020
Post COVID-19, what’s next for your MSP?

Post COVID-19, what’s next for your MSP?

It’s been a challenging time for IT solution providers and Managed Service Providers (MSPs). The COVID-19 pandemic saw an unprecedented upswing in support requests to MSP Helpdesks, as the world suddenly moved to a Work from Home (WFH) set up....

/ May 12, 2020
Ask an MSP Expert: How email continuity can save an SMB customer

Ask an MSP Expert: How email continuity can save an SMB customer

Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...

/ May 11, 2020
MSP Day 2020 and the evolving Managed Services landscape

MSP Day 2020 and the evolving Managed Services landscape

Help desk services. Network services. IT support. Sound familiar? They should. These three categories continue to top the list of offerings that today’s managed services providers (MSPs) predominantly sell. Their continued ubiquity in the MSP toolkit, along with managed device...

/ May 11, 2020
Cyber-campus during COVID-19

Cyber-campus during COVID-19

We all know that most office workers have spent the past two months working from home trying to carve out a secure work environment with pets, kids, and spouses coming and going. Zoom meetings are conducted from closets and kitchen...

/ May 8, 2020
Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”

Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”

As you celebrate the moms in your life this weekend, raise a glass to Grace Murray Hopper, also known as the “Mother of Computing,” the “Mother of COBOL” or simply “Amazing Grace.” And amazing she was. This technology trailblazer advocated...

/ May 7, 2020 / 1 Comment
MSPs need to focus on IT management consolidation

MSPs need to focus on IT management consolidation

The need to consolidate the management of IT has never been more acute. In the wake of the COVID-19 pandemic organizations of all sizes will be moving to reduce IT costs as much as possible. A survey of 1,300 IT...

/ May 6, 2020
During uncertain times, ‘all-in-one vendors’ need to step up

During uncertain times, ‘all-in-one vendors’ need to step up

The MSP world is not immune to similar syntheses and consolidation. It used to be that companies worked with multiple vendors simultaneously, deploying different products into different areas of the business and managing vendor relationships internally. This thinking has changed....

/ May 6, 2020
Financial pitfalls: COVID-19’s domino effect

Financial pitfalls: COVID-19’s domino effect

By now, we’ve all heard the term “flatten the curve,” but you might be less familiar with COVID-19’s domino effect. The domino effect refers to COVID-19’s negative impact on multiple businesses, one after the next. For instance, when one business...

/ May 5, 2020 / 1 Comment