Month: May 2020
Beware as COVID-19 is bringing out spammers and scammers
I was going through one of my email accounts the other day and I noticed a bunch of 1990s-style spam emails. There was the promise of sharing some uncollected inheritance with me from some deceased African royalty if I only...
A strategic plan for going cloud
When moving IT infrastructure to the cloud, it’s essential to have a strategic plan to guide you. Here are a few things you should consider.
Post COVID-19, what’s next for your MSP?
It’s been a challenging time for IT solution providers and Managed Service Providers (MSPs). The COVID-19 pandemic saw an unprecedented upswing in support requests to MSP Helpdesks, as the world suddenly moved to a Work from Home (WFH) set up....
Ask an MSP Expert: How email continuity can save an SMB customer
Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...
Cybersecurity Threat Advisory: Microsoft Teams Account Takeover Vulnerability
Advisory Overview Unpatched versions of Microsoft Teams are potentially vulnerable to an account takeover attack using GIF files or links. SKOUT advises updating Microsoft teams to the latest version. In addition, organizations should review access control, phishing training, and social...
MSP Day 2020 and the evolving Managed Services landscape
Help desk services. Network services. IT support. Sound familiar? They should. These three categories continue to top the list of offerings that today’s managed services providers (MSPs) predominantly sell. Their continued ubiquity in the MSP toolkit, along with managed device...
Cyber-campus during COVID-19
We all know that most office workers have spent the past two months working from home trying to carve out a secure work environment with pets, kids, and spouses coming and going. Zoom meetings are conducted from closets and kitchen...
Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”
As you celebrate the moms in your life this weekend, raise a glass to Grace Murray Hopper, also known as the “Mother of Computing,” the “Mother of COBOL” or simply “Amazing Grace.” And amazing she was. This technology trailblazer advocated...
MSPs need to focus on IT management consolidation
The need to consolidate the management of IT has never been more acute. In the wake of the COVID-19 pandemic organizations of all sizes will be moving to reduce IT costs as much as possible. A survey of 1,300 IT...
Cybersecurity Threat Advisory: Office 365 Security Recommendations from CISA
Advisory Overview The United States Cybersecurity and Infrastructure Security Agency (CISA) released an alert detailing possible security risks in Office 365 and ways to mitigate them. CISA mentions that security risks may be amplified due to the rapid movement to...
