Month: July 2020
Don’t ignore the basics: Pandemic patching and other musts for MSPs
Don’t ignore the basics: Pandemic patching and other musts for MSPs
Business models have been put into a blender and pulsed and pureed since the arrival of COVID-19 earlier this year. The resulting workplace environment has been unrecognizable in many cases with workforces hunkered down at home, businesses shuttered, and security teams...
Helping clients adjust to the new reality of working
Helping clients adjust to the new reality of working
The pandemic has pushed many businesses to close offices and move to entirely working from home. This has led to many adjustments in how people work and what they need from IT. While this may have been thought of as...
Satisfaction cuts both ways in the post COVID-19 era
Satisfaction cuts both ways in the post COVID-19 era
If the COVID-19 pandemic has done anything from an IT perspective, it’s been to expose a lot of flawed IT processes, even among managed service providers (MSPs). A survey of 519 IT professionals published by ManageEngine, a provider of IT...
