Month: October 2020
Perfect your LinkedIn profile, generate more leads
Previously, I wrote a piece called “Can MSPs really use LinkedIn for lead generation? Absolutely – and here’s how.” It’s something I still feel incredibly strong about, and it’s also a perspective that I think has been reinforced by everything currently...
MSPs and election cybersecurity
MSPs have emerged as central players in the democracy machinery. And after a rash of recent attacks on MSPs, some worry that MSPs may face a new challenge in election cybersecurity for the United States’ upcoming Presidential elections. Tim Davis,...
Email threat types: Data exfiltration
Data exfiltration, sometimes referred to as data theft, is the unauthorized transfer of data from your computer, network, or other devices. The stolen data is transferred from the victim to a control server or some other device that is controlled...
The Creeper and the Reaper make cybersecurity history
“I’M THE CREEPER. CATCH ME IF YOU CAN.” This eerie message is the equivalent of “hello, world!” in cybersecurity history. In 1971, Bob Thomas, an engineer at BBN Technologies in Cambridge, Massachusetts, developed the first computer worm, dubbed the “Creeper.”
Cybersecurity Threat Advisory: Cyber Threats Affecting U.S.A Presidential Election
Advisory Overview With the United States Presidential Election coming up, cyber-criminal and hacktivist activity has grown. Recent phishing and disinformation campaigns may pose a threat to the election’s validity on a large scale, as well as voter personal identifiable information...
Selling co-managed IT: Is it the right fit for your MSP?
Co-managed IT is becoming a popular option among businesses in need of additional IT support, particularly larger ones with internal IT departments. While some MSPs are turning toward co-managed IT services to generate additional monthly recurring revenue (MRR), it’s important to consider the following: The co-managed IT model isn’t the right fit for every MSP,...
Managed compliance services put money in the MSP bank
A survey of 300 IT security professionals published this week by Telos Corp., a provider of IT services, finds organizations on average comply with 13 different IT security and/or privacy regulations and spend $3.5M annually on compliance activities. Over the...
Four first steps to hiring for your MSP business
Hiring is not the easiest task no matter what industry you work in. Add that to the fact that the MSP industry is full of people with a lot of technical expertise, but lacking some of the soft skills that...
Maintaining your brand promise as your MSP grows
There is one fact in the managed services space that can’t be ignored: everyone has I.T. support. Those who already understand and value managed I.T. services are already buying it. Your whole sales process is now built around displacing competitors....
Ask an MSP Expert: Overcoming human error to secure the cloud
Data breaches in the cloud are becoming more common, impacting industry giants and small players alike, and MSPs now have to dig deeper to prevent them.