Month: December 2020
Cybersecurity Threat Advisory: Microsoft Update to Global Intrusion Campaign
Advisory Overview Microsoft has released additional information from their investigation into the SolarWinds Orion incident. Part of their investigation revealed that the threat actors execute multiple levels of privilege escalation and authentication theft after initial compromise through the Orion application....
Loyalty to cloud service providers starts to decline
One of issues that managed service providers (MSPs) encountered with greater frequency in that last year has been the increasing lack of differentiation between cloud service providers. Every time a cloud service provider adds a new capability, others quickly follow...
Is your MSP website hurting your sales efforts?
As the CEO of Tech Pro Marketing, not too long ago I had the opportunity to complete a detailed study of all of the MSP websites we have under management. It was a very interesting experience for me, as some...
How can I demonstrate more value to managed service customers?
Q: My MSP has had trouble in maintaining customer satisfaction customers. What part of our partnership, beyond our traditional delivery of services, should we highlight to demonstrate our value to their SMB businesses? Many managed service providers (MSPs) are initially...
Tech Time Warp: Time names the computer “Machine of the Year”
The announcement of Time magazine’s “Person of the Year” has been a year-end tradition since 1927, when Charles Lindbergh was named “Man of the Year” following his solo flight across the Atlantic.
Untrained end users are the biggest threat to cybersecurity
What is the biggest threat to IT infrastructure right now? According to one of Canada’s premier cybersecurity experts, if you answered malware or ransomware or crypto, you’d be wrong. According to Calgary-based cybersecurity leader Sonya Goulet, the most significant risk...
Cybersecurity service providers need to band together
Managed security service providers (MSSPs) along with global systems integrators that focus on security have a unique marketing and sales challenge. A recent global survey of 2,404 business decision makers conducted by B2B International on behalf of STANLEY Security, a...
Zero-Tolerance: Cheap cybersecurity is always a bad bargain
Cybercriminals have discovered a simple trick for multiplying their effectiveness: target MSPs themselves. If breaching one business’ systems is like slipping past a security guard unnoticed, infiltrating an MSP is like stealing that guard’s whole key ring. A successful MSP...
Pioneers in Tech: First PhD in Computer Science was a sister act
Here’s a bit of trivia to wow your friends: The first woman (and the second person in the United States) to earn a PhD in computer science was a Roman Catholic nun. Sister Mary Kenneth Keller earned her doctorate from...
Cybersecurity Threat Advisory: SolarWinds Orion Backdoor
Advisory Overview SolarWinds Orion, a prominent IT monitoring and management solution, has been compromised with a backdoor by a sophisticated state-sponsored threat actor. The application has been discovered communicating with unknown third-party servers through traffic deliberately designed to mimic normal...
