Month: December 2020
Tech Time Warp: Time names the computer “Machine of the Year”
The announcement of Time magazine’s “Person of the Year” has been a year-end tradition since 1927, when Charles Lindbergh was named “Man of the Year” following his solo flight across the Atlantic.
Untrained end users are the biggest threat to cybersecurity
What is the biggest threat to IT infrastructure right now? According to one of Canada’s premier cybersecurity experts, if you answered malware or ransomware or crypto, you’d be wrong. According to Calgary-based cybersecurity leader Sonya Goulet, the most significant risk...
Cybersecurity service providers need to band together
Managed security service providers (MSSPs) along with global systems integrators that focus on security have a unique marketing and sales challenge. A recent global survey of 2,404 business decision makers conducted by B2B International on behalf of STANLEY Security, a...
Zero-Tolerance: Cheap cybersecurity is always a bad bargain
Cybercriminals have discovered a simple trick for multiplying their effectiveness: target MSPs themselves. If breaching one business’ systems is like slipping past a security guard unnoticed, infiltrating an MSP is like stealing that guard’s whole key ring. A successful MSP...
Pioneers in Tech: First PhD in Computer Science was a sister act
Here’s a bit of trivia to wow your friends: The first woman (and the second person in the United States) to earn a PhD in computer science was a Roman Catholic nun. Sister Mary Kenneth Keller earned her doctorate from...
Best RMM Vendor named by Channel Partner Insights
The year 2020 has brought many changes to how businesses operate. MSPs had to adapt quickly, modifying their service delivery methods to continue effectively serving and securing their customers. An MSP’s RMM tool can play a critical role in how...
AI poised to make a comeback in 2021
After much fanfare and promise in 2018 and 2019, AI’s role in cybersecurity seemed to fly under the radar in 2020. But AI didn’t go anywhere, and we expect to hear much more about it in 2021. A couple of factors...
AWS Channel Chief sees evolving relationships with MSPs
If a three week online AWS re:Invent conference leaves managed service provider (MSPs) with any impression at all, it’s that the relationship with the world’s largest provider of cloud services is continually evolving. In the last week and half alone,...
How to optimize your clients’ cloud operations
There’s a fine line between cloud spend and cloud sprawl. Most companies today are using cloud technologies to power their most important products and services – communications and collaboration. However, it’s easy to cross the line from spending smartly on...
Ask an MSP Expert: An overlooked MSP marketing tool
Q: I want to grow my MSP business, but most marketing tactics appear to be outside of my budget. Do you have any ideas? MSPs have many tools at their disposal to generate new business: word-of-mouth, conferences, websites, trade shows,...