Month: March 2021

Tomorrow’s cybersecurity at today’s colleges

Tomorrow’s cybersecurity at today’s colleges

University students in 2021 have a worldview of cybersecurity that has been shaped by the pandemic and forged by immersion in technology from cradle to college. Smarter MSP recently caught up with Bilal Shebaro, an associate professor in the Department of...

/ March 31, 2021
World Backup Day should focus on the recovery experience

World Backup Day should focus on the recovery experience

The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...

/ March 31, 2021
Utilizing all the benefits from your vendor partnership

Utilizing all the benefits from your vendor partnership

When you think of your organization’s relationship and with its IT vendors, what comes to mind? If all you know about them is which products you’ve signed for or how much money you’re spending with them, chances are you’re not...

/ March 30, 2021
Ask an MSP Expert: How can I successfully migrate my RMM tool?

Ask an MSP Expert: How can I successfully migrate my RMM tool?

Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...

/ March 29, 2021
Tech Time Warp: Melissa virus opens eyes to risks of cybercrime

Tech Time Warp: Melissa virus opens eyes to risks of cybercrime

In 1999, the internet seemed like a more innocent place. Few of us were aware of the risks associated with logging on. But then the Melissa virus came along and opened our eyes. Reportedly named after a Florida stripper, the...

/ March 26, 2021
3 sales questions your MSP should be asking prospects

3 sales questions your MSP should be asking prospects

In my work with MSP business owners, the one topic that seems to cause leaders more consternation than any other is sales meetings. I can understand why! Many MSP owners, like myself, started their businesses off the back of their...

/ March 25, 2021
Shift to work from anywhere presents major MSP challenge

Shift to work from anywhere presents major MSP challenge

Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...

/ March 24, 2021 / 2 Comments
Weak human links and zero-day cyberattacks

Weak human links and zero-day cyberattacks

We’ve been taking a close look at the post-pandemic environment that MSPs are finding themselves navigating in 2021. One of the questions for many is what happens if the new normal doesn’t resemble the old normal? What if corporate campuses...

/ March 23, 2021
Q&A: How to drive efficiency with Barracuda RMM

Q&A: How to drive efficiency with Barracuda RMM

You may have seen that last week, Barracuda unveiled a new name for its security-centric RMM platform. Formerly known as Barracuda Managed Workplace, it will be called Barracuda RMM moving forward. This change is an exciting step as we continue...

/ March 22, 2021 / 1 Comment
Atanasoff-Berry computer
Tech Time Warp: John Vincent Atanasoff named inventor of the digital computer

Tech Time Warp: John Vincent Atanasoff named inventor of the digital computer

The story of the Atanaoff-Berry Computer, or the ABC, has plenty of interesting twists—not the least of which is a March 19, 1972, court ruling pronouncing co-inventor John Vincent Atanasoff the rightful inventor of the electronic digital computer. Previously that...

/ March 19, 2021