Month: March 2021
Tomorrow’s cybersecurity at today’s colleges
University students in 2021 have a worldview of cybersecurity that has been shaped by the pandemic and forged by immersion in technology from cradle to college. Smarter MSP recently caught up with Bilal Shebaro, an associate professor in the Department of...
World Backup Day should focus on the recovery experience
The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...
Utilizing all the benefits from your vendor partnership
When you think of your organization’s relationship and with its IT vendors, what comes to mind? If all you know about them is which products you’ve signed for or how much money you’re spending with them, chances are you’re not...
Ask an MSP Expert: How can I successfully migrate my RMM tool?
Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...
Tech Time Warp: Melissa virus opens eyes to risks of cybercrime
In 1999, the internet seemed like a more innocent place. Few of us were aware of the risks associated with logging on. But then the Melissa virus came along and opened our eyes. Reportedly named after a Florida stripper, the...
3 sales questions your MSP should be asking prospects
In my work with MSP business owners, the one topic that seems to cause leaders more consternation than any other is sales meetings. I can understand why! Many MSP owners, like myself, started their businesses off the back of their...
Shift to work from anywhere presents major MSP challenge
Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...
Weak human links and zero-day cyberattacks
We’ve been taking a close look at the post-pandemic environment that MSPs are finding themselves navigating in 2021. One of the questions for many is what happens if the new normal doesn’t resemble the old normal? What if corporate campuses...
Q&A: How to drive efficiency with Barracuda RMM
You may have seen that last week, Barracuda unveiled a new name for its security-centric RMM platform. Formerly known as Barracuda Managed Workplace, it will be called Barracuda RMM moving forward. This change is an exciting step as we continue...
Tech Time Warp: John Vincent Atanasoff named inventor of the digital computer
The story of the Atanaoff-Berry Computer, or the ABC, has plenty of interesting twists—not the least of which is a March 19, 1972, court ruling pronouncing co-inventor John Vincent Atanasoff the rightful inventor of the electronic digital computer. Previously that...