Month: March 2021

Tomorrow’s cybersecurity at today’s colleges

Tomorrow’s cybersecurity at today’s colleges

University students in 2021 have a worldview of cybersecurity that has been shaped by the pandemic and forged by immersion in technology from cradle to college. Smarter MSP recently caught up with Bilal Shebaro, an associate professor in the Department of...

/ March 31, 2021
World Backup Day should focus on the recovery experience

World Backup Day should focus on the recovery experience

The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...

/ March 31, 2021
Utilizing all the benefits from your vendor partnership

Utilizing all the benefits from your vendor partnership

When you think of your organization’s relationship and with its IT vendors, what comes to mind? If all you know about them is which products you’ve signed for or how much money you’re spending with them, chances are you’re not...

/ March 30, 2021
Cybersecurity Threat Advisory: Purple Fox Rootkit

Cybersecurity Threat Advisory: Purple Fox Rootkit

Threat Update The Purple Fox rootkit has recently improved propagation capabilities which makes it easier to spread through a network. This could make it easier for threat actors to steal data from or potentially infect compromised machines with other types...

/ March 29, 2021
Cybersecurity Threat Advisory: MacOS Malware XcodeSpy

Cybersecurity Threat Advisory: MacOS Malware XcodeSpy

Threat Update A malicious version of the macOS development environment Xcode has been spotted in the wild. Dubbed “XcodeSpy,” its main function is to use a custom Run Script to connect to a C&C server when a compromised application is...

/ March 29, 2021
Ask an MSP Expert: How can I successfully migrate my RMM tool?

Ask an MSP Expert: How can I successfully migrate my RMM tool?

Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...

/ March 29, 2021
Tech Time Warp: Melissa virus opens eyes to risks of cybercrime

Tech Time Warp: Melissa virus opens eyes to risks of cybercrime

In 1999, the internet seemed like a more innocent place. Few of us were aware of the risks associated with logging on. But then the Melissa virus came along and opened our eyes. Reportedly named after a Florida stripper, the...

/ March 26, 2021
3 sales questions your MSP should be asking prospects

3 sales questions your MSP should be asking prospects

In my work with MSP business owners, the one topic that seems to cause leaders more consternation than any other is sales meetings. I can understand why! Many MSP owners, like myself, started their businesses off the back of their...

/ March 25, 2021
Shift to work from anywhere presents major MSP challenge

Shift to work from anywhere presents major MSP challenge

Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...

/ March 24, 2021 / 2 Comments
Cybersecurity Threat Advisory: AWS S3 Bucket Exposure Causes Patient Data Breach

Cybersecurity Threat Advisory: AWS S3 Bucket Exposure Causes Patient Data Breach

Threat Update Over 50,000 patient records at a Utah-based COVID-19 testing service were exposed due to a common AWS S3 cloud security misconfiguration. This mishap led to a severe breach of patient data confidentiality, giving malicious actors an opportunity to...

/ March 24, 2021