Month: March 2021
Podcast: Educating untrained end-users, Episode 2
In the first episode of the SmarterMSP Podcast, we talked about the cyberthreat landscape trends to watch out for in 2021. In Episode 2 of the SmarterMSP Podcast, we invited Kevin Williams, journalist and author at a variety of publications...
Pioneers in Tech: Frances Allen, first female Turing Award winner
Legendary IBM computer scientist Frances Allen, who passed away on her 88th birthday in August 2020, is an exemplary technology pioneer to recognize during Women’s History Month. Allen grew up on a dairy farm and attended a one-room school in...
Reliance on open source software expands opportunities for MSPs
One of the most attractive things about open source software is that it’s free. Many IT professionals routinely download it simply because they don’t have to get approval from anybody. And quite a few IT organizations have even gone so...
Barracuda enhances service offering for security-centric MSPs
Managed service providers (MSPs) are facing a perfect storm. The expanded remote workforce, acceleration of digital transformation, increased rate of cloud adoption, and rapidly evolving threat landscape are all driving a laser-focus on MSP cybersecurity. On top of all this,...
Threat Spotlight: Vaccine-related phishing
Beware of phishing campaigns that use the COVID-19 vaccination as a hook. In the same way they’ve capitalized on the global pandemic with coronavirus-related phishing attacks, cybercriminals are now trying to leverage the vaccine to steal money and personal information. The FBI issued a...
Cybersecurity Threat Advisory: Mobile Security Threats
Threat Update Multiple potential mobile threats have emerged recently, with T-Mobile disclosing a data breach caused by SIM swapping attacks, and news surfacing of the Android “SHAREit” app allowing attackers to steal user information. These vulnerabilities could potentially allow for...
Marketing CMMC compliance services as an MSP
In my 18 years as an IT support company executive, I’ve learned a lot about the client’s needs. I can rattle off solutions to common problems and give you a laundry list of ways to proactively move your business forward....
Silver Sparrow malware comes home to roost in Macs
Something unusual has made news recently: Mac malware. The usually highly fortified – and pricier – Mac OS is much less prone to malware intrusions. But the discovery of Silver Sparrow malware, a malware that runs on both Intel and...
Tech Time Warp: Torpig malware collects stolen financial data
Once upon a time, you could avoid malware by staying away from “seedy” websites. But the Torpig botnet—aka Sinowal, aka Mebroot—proved that even reputable business websites could be compromised and refer traffic to malicious download sites. First spotted in late...
Sell or wallow: Which sales path will you choose?
You have heard me talk about the importance of MSPs adding new monthly recurring revenue (MRR) for more than a decade. Adding customers at the right price is key to becoming a World Class MSP. This strategy is more important...
