Month: February 2022

Ask an Expert: How can I measure my MSP marketing success?

Ask an Expert: How can I measure my MSP marketing success?

Q: We are investing more money in our MSP marketing, but we’re looking for ways to track our success. What marketing metrics should we measure? First of all, congratulations! Measuring the effectiveness of your campaigns is a great way to...

/ February 7, 2022 / 10 Comments
Cybersecurity Threat Advisory: Two Zero-Day Bugs in Zoom Clients and MMR Servers

Cybersecurity Threat Advisory: Two Zero-Day Bugs in Zoom Clients and MMR Servers

Threat Update Recently, security researchers have reported an in-depth analysis of two zero-day vulnerabilities in the video calling service Zoom’s clients and Multimedia Router (MMR) servers. These vulnerabilities could allow attackers to execute arbitrary code, crash your service and application,...

/ February 7, 2022
Moving from BYOD to BYOO: the opportunities for MSPs

Moving from BYOD to BYOO: the opportunities for MSPs

Organisations have long struggled to manage the pivot from the use of employer-provided devices to those being sourced and purchased by the employee. The sheer diversity of devices and the lack of the means to monitor, manage, and secure them...

/ February 7, 2022 / 8 Comments
Tech Time Warp: Hungarian hacker attempts to extort a job

Tech Time Warp: Hungarian hacker attempts to extort a job

Most people seeking employment dust off their resumes, respond to listings on Indeed, and wait to be called in for interviews. But, the subject of this week’s Tech Time warp, the Hungarian hacker Attila Nemeth, took a more colorful approach.

/ February 4, 2022
Cybersecurity Threat Advisory: WordPress Themes and Plugins Injected with Backdoor

Cybersecurity Threat Advisory: WordPress Themes and Plugins Injected with Backdoor

Threat Update AccessPress, a popular WordPress theme and plugin provider, was compromised in early September 2021 and several of their themes and plugins were injected with a backdoor. This gave the attackers full access to websites that installed these plugins....

/ February 3, 2022
Survey surfaces increased reliance on MSPs

Survey surfaces increased reliance on MSPs

A recent survey of 1,000 IT decision-makers from small and mid-sized enterprises (SMEs) across a variety of industries conducted by JumpCloud, a directory platform provider, suggests that managed service providers (MSPs) are now accounting for a much larger share of...

/ February 3, 2022
Partner Spotlight: How one MSP reduced phishing-related calls by 20 percent

Partner Spotlight: How one MSP reduced phishing-related calls by 20 percent

Based in Toronto, Tuor Networks is an IT managed services provider (MSP) serving customers nationally across Canada. The company provides comprehensive solutions in IT infrastructure, cloud, and outsourced IT managed services to small, medium and large businesses across a variety...

/ February 2, 2022
The seven habits of highly effective service providers

The seven habits of highly effective service providers

The global pandemic has put IT organizations in the spotlight, with greater pressure to deliver differentiated digital products and services. With enterprises expected to spend $2.8 trillion on digital transformation by 2025, IT teams need to fast-track critical priorities such...

/ February 1, 2022