Month: April 2022

Let’s play acronym salad: Why MFA and SSO should be in your WFH BYOO offering

Let’s play acronym salad: Why MFA and SSO should be in your WFH BYOO offering

Previously, I wrote a piece on the role that bring your own office (BYOO) plays as the ‘new normal’ post-COVID environment of decentralised working becomes more widespread. BYOO and working from home (WFH) means that an organisation has far less...

/ April 6, 2022
An overlooked way to boost MSP proposal acceptance rates

An overlooked way to boost MSP proposal acceptance rates

To improve their MSPs profitability, most firm leaders focus either on increasing sales volume or reducing fixed costs. Sadly, a one percent of sales volume increase adds only 3.2 percent, and a one percent fixed cost reduction adds only 2.3...

/ April 5, 2022 / 1 Comment
MSP sales journeys must begin with setting sales goals

MSP sales journeys must begin with setting sales goals

When most MSPs start out, finding new customers is usually handled by the founder. No one understands the SMB’s IT pains better, and besides, there usually isn’t much cash on hand to put towards sales. However, for some, over time...

/ April 4, 2022 / 8 Comments
Tech Time Warp: The End of Google Pranks on April Fools’ Day?

Tech Time Warp: The End of Google Pranks on April Fools’ Day?

Out of respect for those affected by the COVID-19 pandemic, Google abstained from its traditional April Fools’ Day tomfoolery during 2020 and 2021. Now in 2022, it appears the pandemic has ended a 20-year streak of online pranks. For this...

/ April 1, 2022