Month: April 2022
Ask an MSP Expert: What is the best way to expand my security service offering?
Q: We are finding it harder than ever to protect our customers with the security solutions we currently offer. Not only are they generating a lot of alerts, many of which turn out to be false positives once my team...
Ask an MSP Expert: How can I stay ahead with social media?
It’s no secret that businesses continue to utilize social media more and more each day. With the consistent rise of consumer social media usage, why wouldn’t they? Whether they are writing reviews, reaching out for customer service, purchasing products, or...
Tech Time Warp: On the hunt for technology easter eggs
Have you ever typed “answer to life, the universe, and everything” into Google? In a nod to The Hitchhiker’s Guide to the Galaxy, Google returns “42” as a calculator result. Or perhaps you’ve explored the police call box on the...
MSPs have a vested security interest in driving infrastructure upgrades
A survey of 1,406 individuals in the U.S., Europe, Middle East, Africa, and Latin America, who influence their organization’s information technology (IT) decision-making regarding investment in security technologies and infrastructure, finds nearly two-thirds (64 percent) are more likely to purchase...
Growing risk in the financial services sector creates opportunity for MSPs
MSPs specializing in, or who have clients operating in the financial services sector, should take special note of an annual report highlighting the current risks. With global turmoil, supply chain issues and the pandemic, the financial services sector is ripe...
Accept that it’s a different sales scenario
In our first article of the MSP Sales Journeys series, we described why it’s beneficial to set concrete sales goals before outsourcing lead generation or hiring a sales rep or marketer. An MRR (Monthly Recurring Revenue) target can be backed into...
Cybersecurity Threat Advisory: GitLab vulnerability could allow account takeover
GitLab released an advisory on Thursday, March 31st regarding a new critical vulnerability found in their product, currently being tracked as CVE-2022-1162. This vulnerability can lead to vulnerable account takeover when exploited. GitLab has released a security patch, and Barracuda...
Pioneers in Tech: John Roach and the story of the TRS-80
In this week’s edition of Pioneers in Tech, we’re highlighting legendary business executive John Roach. On March 20, 83-year-old John Roach died in his beloved Fort Worth, Texas, where he was a titan of the community. His legacy goes far...
SMB cybersecurity confidence creates a challenge for MSPs
A survey of 600 SMBs (small-to-medium businesses) with revenue between $1 to $40 million, conducted by Provident Bank, finds that about half of the respondents believe their organization is fully prepared for a cyberattack. An equal percentage of respondents, however,...
The past is peril for businesses using legacy equipment
When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...
