Month: July 2023
The state of healthcare cybersecurity insights shared in a new report
Europe, in general, has been ahead of the United States when it comes to cybersecurity regulation at the governmental level, such as healthcare cybersecurity. Still, regarding industry-specific cybersecurity protocols, the record is more mixed, with some industries ahead of the...
The Automation Advantage: Driving success for your MSP business
Throughout the past year, I’ve emphasized the significant role automation will play in redefining managed service providers (MSPs) and their business models. Considering these imminent changes, the recurring question I encounter in our industry is, “What should I do now?”...
Critical Adobe ColdFusion vulnerability
The latest cybersecurity threat advisory highlights vulnerabilities affecting Adobe ColdFusion versions 2018, 2021, and 2023, which are actively being exploited by threat actors in the wild. A successful exploitation can lead to arbitrary code execution and security feature bypass. Barracuda...
Tip Tuesday: Leverage generative AI to improve efficiency
Managed service providers (MSPs) have much to oversee for companies that aren’t even theirs. Day-to-day tasks can become tedious and overwhelming. Even though businesses are finding every excuse to incorporate artificial intelligence (AI), it’s not a signal that they are...
Do MSPs need to hire an internal marketer?
Hiring a marketer in-house versus a marketing agency is a conundrum that almost every managed service provider (MSP) faces at some point. Many business owners may not realize that in-house marketers are not 100 percent necessary in every industry. MSPs...
Pioneers in Tech: Joan L. Mitchell, co-inventor of the JPEG
This week’s Pioneers in Tech looks at how today’s social media influencers owe much to Joan L. Mitchell, a self-professed “Sputnik baby” who came of age during the space race and ended up co-creating one of the file formats most...
Getting past the myths: why MSP sales reps fail
I frequently hear managed service providers (MSPs) lamenting that they aren’t getting enough sales, and they don’t know why. They want to fire their salesperson and start over. There are several areas to examine before making drastic changes in situations...
Critical vulnerabilities found in Fortinet and SonicWall products
In this cybersecurity threat advisory, Fortinet and SonicWall both advised of vulnerabilities found in their products. Fortinet shared that FortiOS and FortiProxy has a critical vulnerability where successful exploitation of the vulnerability allows an attacker to perform remote arbitrary code...
Cybersecurity Threat Advisory: New malware campaign targets banking institutions
A sophisticated malware campaign known as “Toitoin” is targeting banking firms in Latin America. The campaign employs evasive techniques, including the use of custom-built modules, encryption methods, and hosting malware on Amazon EC2 instances to evade detection. It is crucial...