Month: December 2023
Tech Time Warp: Everybody was kung fu fighting
This week’s Tech Time Warp goes back twenty-nine years ago, when one of the more convoluted chapters in technology history was being written. Research scientist Tsutomu Shimomura was enjoying a Christmas vacation in Lake Tahoe when he received a troubling...
Year in review: 2023’s top cybersecurity headlines
This year kept cybersecurity specialists busy and often staying up late. There were plenty of headlines and news stories that cybersecurity experts consider the most consequential of 2023. From significant ransomware attacks, AI-infused malware, state-sponsored mischief, evolving threats, and a...
2024 MSP opportunity: Helping establish AI building-blocks
Just about every organization will be experimenting with artificial intelligence (AI) in the coming year. Many of them will quickly discover that operationalizing AI will require them to get their data management house in order. After all, no matter how...
Ask an MSP Expert: How can I use ChatGPT for prospecting?
In a recent survey, 41 percent of respondents stated that while they use ChatGPT for other business initiatives, they haven’t used it for prospecting. Kendra Lee, president of KLA Group, shared some key tips during her webinar on how to...
Tip Tuesday: Leverage big data analytics for MSP growth
As managed service providers (MSPs), you know that the customer experience is everything. You must improve your services and anticipate relevant market trends to demonstrate your value. This is where big data analytics can help you identify service gaps and...
Five powerful security tips for keeping data secure this Christmas
Keeping your data safe over Christmas is as important as ever. We’ll assume you’ve already done this for your business, but what about your household? That’s why we’ve pulled together a selection of seasonal security tips for you to keep...
Tech Time Warp: Father Christmas leaves a lump of coal for NASA
These days, there seems to be a festive seasonal version of everything. Even items you never dreamed possible (such as cat litter). Malware is no exception. In this edition of Tech Time Warp, we look back at 35 years ago,...
Cybersecurity Threat Advisory: Google OAuth vulnerability
In this Cybersecurity Threat Advisory, we’re looking at a critical Google OAuth vulnerability that allows ex-employees to maintain access to applications such as Slack and Zoom. After off boarding, attackers can achieve access by creating non-Gmail accounts using corporate email...
A look back at the top cybersecurity trends of 2023
December is the time when we pause and reflect on the past year. Keeping with the mantra that the past is a prologue, looking at what occurred may help us understand and prepare for what is coming. This week, we’re...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
