Category: Better Business

MSPs survey
Spotlight on how MSPs can influence organizations’ profitability

Spotlight on how MSPs can influence organizations’ profitability

A recent PwC report shows that organizations with strategic relationships with managed service providers (MSPs) are far more profitable than those that simply employ them to reduce costs or plug capabilities gaps. According to a survey of 2,000 business leaders,...

/ September 30, 2024 / 1 Comment
MSPs to chart a course for GenAI complexities

MSPs to chart a course for GenAI complexities

Organizations that are at the forefront of adopting generative artificial intelligence (GenAI) are running into a plethora of issues. A survey of 1,500 AI practitioners and decision-makers conducted by S&P Global Market Intelligence on behalf of WEKA finds that, on average,...

/ September 23, 2024
The power of hosted remote desktops for MSPs

The power of hosted remote desktops for MSPs

In my last piece, I discussed how using hosted remote desktops can minimize risks should a major incident occur. Beyond reducing risks, the use of remote desktops provides a lot more than just basic access capabilities. Reduce helpdesk calls and...

/ September 19, 2024
navigate MSP
Insights for navigating potential MSP adversities

Insights for navigating potential MSP adversities

Managed service providers (MSPs) must navigate an increasingly complex cyber world. From dealing with the Internet of Things (IoT), 5G, and ransomware, to managing hardware, education, and training. The intricacies of running a business, both theirs and their clients, can...

/ September 18, 2024
Cloud
Tip Tuesday: 5 strategies for optimizing customer cloud costs

Tip Tuesday: 5 strategies for optimizing customer cloud costs

Ensuring your customers are operating within costs while maintaining high service standards can be a challenge in cloud computing. Yet, optimizing the cost is essential for managed service providers (MSPs) to protect their customers’ bottom line, and showcase value while...

/ September 17, 2024
The MSP’s role in rising data center demand

The MSP’s role in rising data center demand

Managed service providers (MSPs) that require access to data centers to deliver services have known for a while now that demand for computer and storage services far outstrips the available supply. Vacancies in data centers hit a record low of...

/ September 16, 2024
MSP industry
Ask an MSP Expert: Secrets to thriving in a fast-changing industry

Ask an MSP Expert: Secrets to thriving in a fast-changing industry

Staying ahead of the rapidly evolving cyber threat landscape requires more than just technological prowess from a managed service providers (MSP). It demands a deep understanding of industry dynamics, and a robust network built off trust and collaboration. In the...

/ September 11, 2024
2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends

2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends

As we approach the second half of 2024, managed service providers (MSPs) are at a critical juncture. The ever-changing landscape of technology, cyber threats, and market demands presents both challenges and opportunities. In our recent “The Evolving Landscape of the...

/ September 2, 2024
Crafting the ultimate partner program to drive partner success

Crafting the ultimate partner program to drive partner success

Albert Einstein once said, “Life is like riding a bicycle. To keep your balance, you must keep moving.” Barracuda Vice President of Worldwide Partner Ecosystems – and an avid cyclist – Jason Beal is applying that same idea to Barracuda’s...

/ August 27, 2024
e-waste
MSP tips to properly dispose e-waste

MSP tips to properly dispose e-waste

Managed service providers (MSPs) have a lot to do when it comes to keeping their clients safe. For example, they must watch patches, firewalls, IoT, and even dumpsters. While it is illegal to toss electric waste (e-waste) into the dumpster...

/ August 22, 2024