Category: Better Business
An MSP’s role to helping customers navigate through changes
The technology industry is constantly changing, and managed service providers (MSPs) need to step in to help customers navigate these changes, especially in the wake of a merger or acquisition. It is usually accompanied by substantial changes in licensing and...
Ready, set, DORA
The Digital Operational Resilience Act (DORA) has been slowly rolling out in Europe since 2023, as I highlighted in this post back in March. By January 2025, it will be in full effect. We could make cheeky comments about Dora...
Managed services market expected to double by 2031
Analysts project that the global managed services market will reach $519.6 billion by 2031. This is based on a compound annual growth rate of 7.9 percent and is according to a report published by the market research firm SkyQuest Technology....
Businesses are seeking help to deploy AI
Nearly half (47 percent) of the 1,000 senior technology executives surveyed in a recent study shows that they are seeking external assistance to implement AI. Of which, 22 percent are partnering with a technology services provider, while 25 percent partners...
Tip Tuesday: Enhance customer trust with data transparency
If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...
Achieving IT-business alignment is a must for organizations
A report published by NTT Data finds only roughly half (51 percent) of organizations have fully aligned their technology to their business strategy needs. An additional 39 percent report that they partially align. The report is based on an analysis...
Wasted IT spending provides opportunity for MSPs
A survey of 503 IT professionals suggests there is much more focus on identifying and preventing wasted spending on applications and IT infrastructure. Conducted by Flexera, the survey finds 37 percent of respondents said wasted spending on infrastructure-as-a-service (IaaS) and...
Increased adoption of emerging technology challenges MSPs
The pace at which new technology is emerging and being adopted is accelerating in a way that will require many managed service providers (MSPs) to adjust their overall business strategies. A global survey of 693 organizations has been conducted by...
How a growth mindset fuels MSP success
In today’s competitive IT landscape, managed services providers (MSPs) struggle to keep pace with evolving customer demands, shrinking budgets, and a tight talent pool. But what if there was a way to overcome these obstacles, unlock innovation, and propel your...
Survey sees growth for managed security service providers
A survey of more than 950 IT and security professionals finds just over a quarter of respondents (26 percent) work for organizations that consume managed security services. Conducted by CDW, the survey notes that organizations are consuming some specific services,...
