Category: Better Business
Trust starts with empathy: A better way to sell cybersecurity
A survey of 200 U.S. cybersecurity professionals suggests that about a third (33 percent) don’t trust third-party providers—not due to doubts about the providers’ expertise, but because of uncertainty about their own capabilities Conducted by Censuswide on behalf of CyXcel,...
Closing the cybersecurity gap: Can AI reduce the human risk factor?
If you’ve ever heard the expression ‘sometimes it’s best to get out of your own way,’ it might as well have been coined for cybersecurity. According to IBM, 95 percent of data breaches involve human error, while just 8 percent of...
Cloud liberation: What Microsoft’s deal with CISPE means for MSPs
Managed service providers (MSPs) in Europe are closely watching how a settlement between Microsoft and the Cloud Infrastructure Services Providers in Europe (CISPE) coalition will impact pricing and availability of cloud services. Under the agreement, cloud service providers (CSPs) that are...
Partner Spotlight: Innovative solutions for modern cyberthreats
Cyberthreats are increasingly targeting businesses, especially in the architecture, engineering, and construction (AEC) sector. Advance2000, a managed services provider (MSP) based in Buffalo, NY, saw the need to strengthen its cybersecurity offerings. With over 37 years of experience in private...
The quantum horizon: Why MSPs must start preparing now
Remember all the major disruptions over the years? The advent of client/server computing, thin clients, virtualization, everything-as-a-service, and most recently artificial intelligence (AI). Now, the early whispers of quantum computing has surfaced. These are just some of the many new...
Helping MSPs navigate their first audit with confidence
Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...
The MSP Customer Insight Report 2025: Key takeaways for success
Managed service providers (MSPs) have become indispensable partners for organizations navigating the security challenges that accompany business growth. These challenges include increased IT complexity, managing a spiraling number of security tools, and adapting security strategies to keep pace with expansion....
Tip Tuesday: Enhance value with extended hardware lifecycle management
Staying on top of the hardware lifecycle is crucial for managing your clients’ information technology (IT) environments. Legacy technology can introduce security risks, and implementing extended hardware lifecycle management can be complex. In this edition of Tip Tuesday, explore how...
Is it time for MSPs to dive into the home cybersecurity market?
The question of whether managed service providers (MSPs) should enter the home cybersecurity market has been debated for years. While some MSPs have ventured into this area, it has not yet gained widespread traction—though that may soon change. The home...
Should you be worried about copyr(AI)ght?
In previous articles, I’ve covered much of the good and evil around artificial intelligence (AI). An area that I haven’t covered is the impact of copyright on the use of AI. UK and EU tackle AI copyright In the UK,...
