Category: Better Business
Survey sees growth for managed security service providers
A survey of more than 950 IT and security professionals finds just over a quarter of respondents (26 percent) work for organizations that consume managed security services. Conducted by CDW, the survey notes that organizations are consuming some specific services,...
SMBs are relying more on data to drive decisions
A global survey of 2,362 executives working for small to medium-sized businesses (SMBs) suggests there is a much greater appreciation for the value of data among organizations that have historically tended not to invest as heavily in tools and platforms...
Global MSP Day 2024: Discovering opportunities to fuel growth
The seventh annual Global MSP Day is here! Global MSP Day presents an opportunity to celebrate the hard work and resiliency of you, the managed service provider (MSP) community. The industry is constantly changing from the introduction of sophisticated cyberthreats,...
How MSPs can stay competitive and relevant in the evolving threat landscape
Managed service providers (MSPs) are far more specialized in 2024 than they were a decade ago. The days of hiring an outside service to fix a firewall or install a patch and then disappear, are gone. Today, MSPs are indispensable...
Rising levels of technical debt create opportunities for MSPs
Technical debt is defined by fixes to known software issues that have not been addressed. And it is reaching an unsustainable level. A survey of more than 1,000 U.S.-based architecture, development, and engineering leaders and practitioners finds more than three-quarters...
Plug the leaks: How MSPs can maximize revenue
Stop lost sales, underpriced deals, and billing errors from draining your profits. For managed services providers (MSPs), keeping a handle on revenue can be a big challenge. While many have shifted at least some of their business to contract or...
Cloud optimization continues to be an MSP opportunity
A new report finds more than half of the organizations on Amazon Web Services (AWS) cloud do not use cloud optimization tools such as Saving Plans or Reserved Instances. ProsperOps, a cloud cost optimization provider, conducted an analysis of AWS...
Commemorating the MSP community on Global MSP Day 2024
The managed service provider (MSP) community is gearing up for the seventh annual Global MSP Day 2024 on June 6! This day is dedicated to you, the MSPs, to acknowledge your unwavering commitment and resilience to your customers. SmarterMSP.com connected...
Tip Tuesday: Using automation to streamline hybrid work processes
Software automation has gained a lot of steam recently. Remote and hybrid working environments have also grown increasingly popular. The conjunction between the two offers a promising opportunity for managed service providers (MSPs). Why you should offer hybrid-centric automation The...