Category: Featured
Social media – an MSP’s friend or foe?
For MSPs, the power of social media cannot be underestimated. This is a double-edged sword: although social media can be a strong positive force, it is also an easy way to lose the hard-won trust of your customers in a...
Tech Time Warp: A short history of the GIF that keeps on giving
We may be entering some sort of post-GIF age, given that Gen Z has declared GIF reactions “cheugy” along with skinny jeans, side parts and laugh emojis. But millennial influencers, Gen X Slack-ers (pun intended), and even Baby Boomers have...
MSPs and opportunities in autonomous vehicles
A new partnership announced this week between the University of Windsor’s The SHIELD Automotive Cybersecurity Centre of Excellence and South Korea’s Autocrypt will help foster the growth of autonomous vehicles and their usage in North America, including for small businesses,...
Carpe Diem – Seize the MSP Day
As we once again gear up for our annual MSP Day, I can’t help but cast my mind back to last year’s festivities. Despite the uncertainty and isolation many of us were feeling, 2020 was the year MSP Day went...
What your MSP business can measure, can also be managed
In my previous article, I recommended that MSPs make decisions based on clearly defined metrics, rather than just your gut feelings. In this post, I want to take a deeper dive into the value of managing your MSP business with...
Tech Time Warp: Looking back at the evolution of ransomware
The havoc wreaked by the recent Colonial Pipeline ransomware attack—which caused a gas shortage in the southeastern United States and cost the company a reported $850,000 to resolve—highlights the immense risk ransomware poses to companies and national security.
Nuanced approach to cloud service consumption is emerging
Conventional wisdom holds that, in the long-term, it’s inevitable the bulk of application workloads will be running on a cloud service, typically a shared public cloud infrastructure. However, a survey of 150 global business and IT professionals published this week...
Pioneers in Tech: Mary Allen Wilkes, first to WFH with a computer
Remote work has long been common in the tech industry, even pre-coronavirus, but it had to start somewhere. After all, you couldn’t exactly squeeze an ENIAC in the spare bedroom. That’s why the story of Mary Allen Wilkes remains relevant...
DDoS “celebrates” 25th anniversary with a spike
The first documented widespread distributed denial-of-service (DDoS) attack occurred in 1996 when New York City-based internet provider, Panix, was attacked. The New York Times described it: Beginning Sept. 6 and continuing through at least last Tuesday, a hacker intent on shutting...
How to run an effective Google Ads campaign
As someone who has managed hundreds of thousands of dollars in ad spend over the course of my career, let me tell you – Google Ads are still one of the most powerful opportunities that many MSPs aren’t taking advantage...
