Category: Featured
Tech Time Warp: The Sasser worm teaches a lesson
In this week’s edition of Tech Time Warp, we’re traveling back to early May 2004, when computer users worldwide learned a hard lesson: Don’t procrastinate when it comes to installing a security patch. Users at the Taiwanese post office, the...
Webinar: 7 little changes that will make a big difference with your SEO
We are looking forward to sitting down with Raj Khera, Growth Advisor to B2B SaaS companies and Publisher of MoreBusiness.com, as he walks us through some small tweaks that you can implement today to increase your search engine optimization (SEO)....
Ask an MSP Expert: What is the best way to expand my security service offering?
Q: We are finding it harder than ever to protect our customers with the security solutions we currently offer. Not only are they generating a lot of alerts, many of which turn out to be false positives once my team...
Tech Time Warp: On the hunt for technology easter eggs
Have you ever typed “answer to life, the universe, and everything” into Google? In a nod to The Hitchhiker’s Guide to the Galaxy, Google returns “42” as a calculator result. Or perhaps you’ve explored the police call box on the...
MSPs have a vested security interest in driving infrastructure upgrades
A survey of 1,406 individuals in the U.S., Europe, Middle East, Africa, and Latin America, who influence their organization’s information technology (IT) decision-making regarding investment in security technologies and infrastructure, finds nearly two-thirds (64 percent) are more likely to purchase...
Accept that it’s a different sales scenario
In our first article of the MSP Sales Journeys series, we described why it’s beneficial to set concrete sales goals before outsourcing lead generation or hiring a sales rep or marketer. An MRR (Monthly Recurring Revenue) target can be backed into...
Pioneers in Tech: John Roach and the story of the TRS-80
In this week’s edition of Pioneers in Tech, we’re highlighting legendary business executive John Roach. On March 20, 83-year-old John Roach died in his beloved Fort Worth, Texas, where he was a titan of the community. His legacy goes far...
The past is peril for businesses using legacy equipment
When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...
Let’s play acronym salad: Why MFA and SSO should be in your WFH BYOO offering
Previously, I wrote a piece on the role that bring your own office (BYOO) plays as the ‘new normal’ post-COVID environment of decentralised working becomes more widespread. BYOO and working from home (WFH) means that an organisation has far less...
An overlooked way to boost MSP proposal acceptance rates
To improve their MSPs profitability, most firm leaders focus either on increasing sales volume or reducing fixed costs. Sadly, a one percent of sales volume increase adds only 3.2 percent, and a one percent fixed cost reduction adds only 2.3...
