Most Discussed Posts

Threat Spotlight: Vaccine-related phishing

Threat Spotlight: Vaccine-related phishing

Beware of phishing campaigns that use the COVID-19 vaccination as a hook. In the same way they’ve capitalized on the global pandemic with coronavirus-related phishing attacks, cybercriminals are now trying to leverage the vaccine to steal money and personal information. The FBI issued a...

/ March 9, 2021 / 1 Comment
MSPs find opportunity in cloud security gaps

MSPs find opportunity in cloud security gaps

Cloud security issues are creating a major opportunity for managed service providers (MSPs) as organizations of all sizes continue to struggle with the shared responsibility model that cloud service providers require customers to embrace. A survey of 303 IT professionals...

/ March 3, 2021 / 1 Comment
Ford vs. Ferrari’s lessons on team leadership for MSPs

Ford vs. Ferrari’s lessons on team leadership for MSPs

I previously wrote about how the Le Mans challenge and Ford’s development of the GT40 race car famously depicted in the Hollywood blockbuster Ford v Ferrari, contained teambuilding lessons that MSPs could learn from and apply. Today, I examine lessons...

/ February 22, 2021 / 1 Comment
Hit by ransomware, a second time?

Hit by ransomware, a second time?

Sometimes it is easy to overlook the obvious when distracted by the meltdown of the moment. Still, MSPs and other security stakeholders need to take a holistic view when something happens. Often, an MSP may be so concerned – understandably...

/ February 4, 2021 / 1 Comment
Cybersecurity predictions for 2021

Cybersecurity predictions for 2021

Last year, the COVID-19 pandemic pretty much dominated everything, which created many challenges for MSPs. What does 2021 hold in the realm of cybersecurity? Unfortunately, perhaps more of the same, according to Hussain Aldawood, Director of Cybersecurity, for Saudi Arabia-based...

/ January 14, 2021 / 1 Comment
Pioneers in Tech: The ENIAC Six

Pioneers in Tech: The ENIAC Six

On Feb. 14, 1946, John Mauchly and J. Presper Eckert unveiled one of the U.S. Army’s best-kept secrets of World War II: the ENIAC. The Electronic Numerical Integrator and Computer was built behind closed doors in a restricted area at...

/ January 8, 2021 / 1 Comment
New AWS services optimize application development process

New AWS services optimize application development process

Amazon Web Services (AWS) consistently introduces new services, enhances existing ones, and drives trends that all contain technology, capabilities, and information of great relevance to MSPs. In the first half of 2020, AWS announced a significant number of developments that...

/ November 23, 2020 / 1 Comment
Organizations need WFH help from MSPs now more than ever

Organizations need WFH help from MSPs now more than ever

Many organizations are just now starting to come to terms with the inherent challenges with supporting employees as an anticipated second wave of COVID-19 infections appears to be all but inevitable. A survey of more than 100 C-level executives and...

/ October 7, 2020 / 1 Comment
Managing by the numbers: 3 KPIs for your MSP sales process

Managing by the numbers: 3 KPIs for your MSP sales process

Are you trying to decide whether or not you would like to engage with a sales and marketing vendor? Are you considering hiring a telemarketer, hiring a social media manager or hiring a sales rep? Maybe you are trying to...

/ August 10, 2020 / 1 Comment
Unified communications: pointers for a permanent remote workforce

Unified communications: pointers for a permanent remote workforce

As COVID-19 stay-at-home orders are gradually lifted and states begin to return to some semblance of everyday life, we shouldn’t assume an automatic return to the office. Businesses across the globe have learned during the pandemic that their workforce is...

/ August 4, 2020 / 1 Comment