Most Discussed Posts
Selling is hard, so let prospects sell you instead
We all know selling can be hard, so wouldn’t it be great if we didn’t have to sell anymore? While we can’t get rid of selling completely, we can make it easier on ourselves by switching roles with our prospects....
AI meets vishing
Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....
Is “normal” behavior holding you and your business back from success?
This shocking statement just came in from the US National Library of Medicine regarding diets: “They all work…when you stick to them.” Back when I was teaching fitness classes, the most common question I would get was “What is the...
Bots with conversational interfaces come to Managed Services
Managed service providers (MSPs) should start moving now toward incorporating conversational interfaces into their customer service applications. Chat bots that rely on natural language interfaces are already employed on the Web. The next wave of these bots, however, will support...
MSP provides comprehensive network and email security
NoctisIT has been serving the Austin, Texas area since 2013, providing technical help desk support, computer support, and consulting services to small and mid-size businesses. The service provider’s security expertise has contributed to its demand, not only in protecting highly...
Oracle’s autonomous cloud tools should get you thinking about automation
Even with the shift to the cloud, it’s still up to IT to make sure that Linux is being patched and updated on a regular basis — which is often a tedious job. Oracle announced a product this week to help: a...
The 85/15 disconnect slowing down MSPs
In the MSP field, we pride ourselves in our technical knowledge. After all, that is where our clients rely on us. Although that technical space may be where we feel most comfortable, it’s not where we generate profits. No, 85...
Ask an MSP Expert: How do I make sure my Office 365 data is safe?
Q: We have clients who run almost their entire business on Office 365. However, most of them decline additional security services because they think that “Microsoft has my back,” but how true is that? To answer this question, Smarter MSP...
You can experiment with blockchain development tools for free
You might easily have missed it this week, when Kadena, a Brooklyn, New York startup, announced a free private Blockchain as a Service tool in the Azure Marketplace, but it could be more relevant to you than you think. When...
Tech Time Warp: Compaq introduces the Presario and dominates the PC market
If you owned a home computer in the 1990’s, chances are it was a Compaq Presario. Today, the name Compaq might incite nostalgia, but during the 1980’s and 1990’s, Compaq dominated the personal computer market. Compaq was one of the...
