Most Discussed Posts
Waiting for 5G Networking
A cast of thousands descended on the Mobile World Congress 2018 conference this week to await the arrival of 5G networking. The GSMA consortium that puts on the show estimates that by 2025 about 14 percent of all global connections...
Sales Prospecting: Lead Scoring for MSPs
Many MSP business owners are still the primary business developers, deal closers, and technical support leads for their growing companies. As the MSP grows, the owner gets pulled in a dozen different directions. I like to describe this as having...
Tech Time Warp: Meet ENIAC, the First Digital General Purpose Computer
It might lack the immediate name recognition of Harvard’s Mark I or Bletchley Park’s Colossus, but the University of Pennsylvania’s ENIAC stands right next to them in the annals of computer history. The Electronic Numerical Integrator and Computer made its...
Modernization of healthcare IT creates major MSP opportunity
There’s not a lot of specifics available yet in terms of how a new alliance between Amazon, JP Morgan Chase, and Berkshire Hathaway will lead to reduce healthcare costs for their employees. The assumption is that all three companies will...
Mike J Douglass: How to improve your productivity while running a busy MSP
A lot of MSPs start out the same — launched by techies that want to create a service offering they can control and develop. This often means the MSP owner is spending most of their time working IN the business and...
Tech Time Warp: The Not-So-Merry Christmas Tree Exec
As an MSP, you might want to remind clients not to let holiday cheer get in the way of smart Internet use and security best practices. Thirty years ago, users of the European Academic Research Network (EARN) and its U.S....
Stuart Crawford: What does the future of MSP marketing look like?
2018 is just around the corner, and, wow, it feels like it was only yesterday that I was patching computers and Windows servers for Y2K. Where does time go? MSP marketing has changed drastically since I first started doing business...
Why MSPs need to create a business plan template to achieve success
Over the past five years I have coached more than 1,000 MSPs on how to increase recurring revenue and profitability. In every case, the business owner wanted their future results to be dramatically different than their current situation. This means...
AWS CEO Andy Jassy still believes it’s going to be an all public cloud future
There is a lot of action in the private/hybrid cloud market these days with many vendors trying to help companies straddle the world between the private data center and the public cloud, while providing all of the benefits the public...
Cloud Security Alliance publishes GDPR compliance guideline
Compliance with the European Union’s General Data Protection Rule (GDPR) is moving from a theoretical construct to an existential threat as the May 25, 2018, deadline rapidly approaches. To provide service providers and their customers some guidance on how to achieve...
