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Lessons from the Amazon Prime Day fiasco

Lessons from the Amazon Prime Day fiasco

Earlier this month, Amazon held its annual Prime Day. It’s a day when thousands of Amazon Prime customers come together on the Amazon website to pick through the hundreds of bargains being offered by the shopping site. It’s supposed to...

/ July 26, 2018 / 1 Comment
Advanced Analytics Creates Opportunity for MSPs to Transform IT Operations

Advanced Analytics Creates Opportunity for MSPs to Transform IT Operations

A new report published this week by Dresner Advisory Services sheds some light on how IT organizations want to apply advanced analytics to optimize IT operations. The 2018 IT Analytics Market Study finds that the top four management metrics in...

/ July 26, 2018 / 1 Comment
random acts of marketing
Robin Robins: Declare independence from random acts of marketing

Robin Robins: Declare independence from random acts of marketing

One of the biggest reasons people fail in marketing is that they never get beyond random, episodic campaigns to marketing assets built on SYSTEMS and PROCESS. The other day a marketing manager asked if we had any “summer” campaigns she...

/ July 25, 2018 / 1 Comment
MSP competition
Alex Hoff: 10 Ways a small MSP can punch above its weight

Alex Hoff: 10 Ways a small MSP can punch above its weight

Sometimes we associate being big with being powerful and strong, but being small doesn’t mean you can’t compete — you just need to be smarter and more efficient than the other guys. Here are 10 things you can do as...

/ July 16, 2018 / 1 Comment
cloud attacks
Increasing cloud attacks spark need for improved cloud security

Increasing cloud attacks spark need for improved cloud security

It’s hard enough running an MSP these days with all the malware, ransomware, and cryptocurrency miners one has to protect against, but there’s another front in the cyberwar, one that once seemed relatively safe: the cloud. Consider that attacks on...

/ July 4, 2018 / 1 Comment
Rise of digital business enables MSPs to elevate IT conversation

Rise of digital business enables MSPs to elevate IT conversation

Digital business transformation may be the latest buzzword phrase to come down the marketing pike, but in terms of elevating the conversation around IT, this shift in understanding the true value of IT may turn out to be the best...

/ June 26, 2018 / 1 Comment
SimCity
Tech Time Warp: Maxis, Creator of SimCity, Goes Public

Tech Time Warp: Maxis, Creator of SimCity, Goes Public

Once they’ve taken care of their basic needs, your Sims should get busy celebrating June 1. After all, on that date in 1995, software company Maxis—the gaming company founded by Will Wright and Jeff Braun—went public. Wright developed the idea...

/ June 1, 2018 / 1 Comment
AI data management
AI pioneers are struggling with data management

AI pioneers are struggling with data management

As interest in artificial intelligence (AI) continues to increase rapidly, they say data is the new oil. The machine and deep learning algorithms that drive AI applications require access to massive amounts of data to work. A new survey of...

/ May 31, 2018 / 1 Comment
Microsoft’s focus shifts squarely to cloud with reorganization

Microsoft’s focus shifts squarely to cloud with reorganization

Last week, Microsoft CEO Satya Nadella published a memo announcing major changes to the leadership structure at the company. Perhaps it was an extension of the vision he has carried from the beginning, but it also seemed to be a...

/ April 3, 2018 / 1 Comment
HIPAA compliance
MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations

MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations

When it comes to the highly complex procedures performed every day in the healthcare field, knowledge and diligence are crucial to positive outcomes. This is just as true in the operating room as it is for healthcare organizations that must...

/ April 2, 2018 / 1 Comment