Most Discussed Posts

Microsoft’s focus shifts squarely to cloud with reorganization
Last week, Microsoft CEO Satya Nadella published a memo announcing major changes to the leadership structure at the company. Perhaps it was an extension of the vision he has carried from the beginning, but it also seemed to be a...

MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations
When it comes to the highly complex procedures performed every day in the healthcare field, knowledge and diligence are crucial to positive outcomes. This is just as true in the operating room as it is for healthcare organizations that must...

Managed wireless charging is coming soon to a table near you
The days when end users spent some portion of their day trying to find an outlet to power a mobile device are coming to an end. Wireless charging that enables the newest generation of mobile devices to be charged inductively...

Nate Freedman: Is your MSP wasting money on the wrong type of marketing?
As a marketing professional with more than a decade of entrepreneurial experience, I tend to spend a lot of time talking to managed services providers about the ways that they can use digital marketing to continue to grow and evolve...

The never-ending battle against ransomware
Ransomware has largely faded from the headlines since WannaCry and NotPetya wreaked havoc across the globe in 2017. In some ways, ransomware creators were victims of their own success. The attacks garnered so much attention that, as Malwarebytes’ Chris Boyd told...

Waiting for 5G Networking
A cast of thousands descended on the Mobile World Congress 2018 conference this week to await the arrival of 5G networking. The GSMA consortium that puts on the show estimates that by 2025 about 14 percent of all global connections...

Sales Prospecting: Lead Scoring for MSPs
Many MSP business owners are still the primary business developers, deal closers, and technical support leads for their growing companies. As the MSP grows, the owner gets pulled in a dozen different directions. I like to describe this as having...

Tech Time Warp: Meet ENIAC, the First Digital General Purpose Computer
It might lack the immediate name recognition of Harvard’s Mark I or Bletchley Park’s Colossus, but the University of Pennsylvania’s ENIAC stands right next to them in the annals of computer history. The Electronic Numerical Integrator and Computer made its...

Modernization of healthcare IT creates major MSP opportunity
There’s not a lot of specifics available yet in terms of how a new alliance between Amazon, JP Morgan Chase, and Berkshire Hathaway will lead to reduce healthcare costs for their employees. The assumption is that all three companies will...

Mike J Douglass: How to improve your productivity while running a busy MSP
A lot of MSPs start out the same — launched by techies that want to create a service offering they can control and develop. This often means the MSP owner is spending most of their time working IN the business and...