Most Discussed Posts

Why MSPs need to create a business plan template to achieve success
Over the past five years I have coached more than 1,000 MSPs on how to increase recurring revenue and profitability. In every case, the business owner wanted their future results to be dramatically different than their current situation. This means...

AWS CEO Andy Jassy still believes it’s going to be an all public cloud future
There is a lot of action in the private/hybrid cloud market these days with many vendors trying to help companies straddle the world between the private data center and the public cloud, while providing all of the benefits the public...

Cloud Security Alliance publishes GDPR compliance guideline
Compliance with the European Union’s General Data Protection Rule (GDPR) is moving from a theoretical construct to an existential threat as the May 25, 2018, deadline rapidly approaches. To provide service providers and their customers some guidance on how to achieve...

Report finds Chinese companies dominate China’s cloud infrastructure market
Synergy Research released a report this week that concluded large, native Chinese companies are in firm control of the cloud and data center market in China, and will continue to be for the immediate future. This is in stark contrast...

IBM could finally be moving in the right direction
IBM has been having a rough time for, oh, the past five and a half years. The company has had declining revenue for 22 straight quarters, but yesterday while it still had declining revenue, Big Blue gave an earnings report...

Tech Time Warp: Steve Jobs’ NeXT Move
If someone tells you the NeXT computer was “Steve Jobs’ biggest failure,” consider that person uninformed (or a purveyor of clickbait). After all, if you’re reading this blog post on an Apple device, you’re benefiting from Jobs’ NeXT-level thinking. Like...

Robin Robins: MSP Marketing 101 – When Opportunity Comes Your Way, GRAB IT
By the time you read this, Hurricane Harvey will be old news (I’m writing this just AS it’s starting to pop up on the news radar). As one client pointed out on the Technology Marketing Toolkit member portal, how many...

Time for MSPs to get ready for the coming IoT data storm
There’s a storm of data coming unlike any other, and savvy managed service providers should be gearing up for it now. A new report from 451 Research suggests that organizations planning to implement Internet of Things (IoT) projects expect to...

IBM is still struggling to find success in the cloud
IBM’s filed its Q2 2017 earnings report this week, which was never a pretty sight in recent years, and sure enough the company suffered through its 21st straight quarter of declining revenue. It’s an astonishing streak. If IBM were a...

5 Critical behaviors of successful managed IT services companies
Yes, it’s true. There are managed IT services companies out there that understand the critical importance marketing and sales play in the success of their business. Regardless of their size, these IT service companies have transitioned from being a technology-focused...