Tip Tuesday: Embrace Cybersecurity Awareness Month by being a security leader
Cybersecurity Awareness Month reminds organizations and individuals of the importance of staying safe in digital spaces. For managed service providers (MSPs), it offers an opportunity to demonstrate thought leadership and deepen client relationships by translating complex security concepts into practical,...
Cybersecurity Awareness Month ends soon, but the mission will continue
Cybersecurity Awareness Month may be winding down, but the work of protecting organizations never stops. This week, we’ve gathered insights from cybersecurity leaders across the industry who are tackling everything from human-centered security to emerging threats like shadow artificial intelligence...
Threat Spotlight: Unpacking a stealthy new phishing kit targeting Microsoft 365
In this edition of the Threat Spotlight we see that Phishing-as-a-Service (PhaaS) platforms dominate the email threat landscape. The most prominent are sophisticated, well-resourced platforms offering tools, infrastructure, and support in return for payment or a share of the profits....
Tech Time Warp: The multifaceted road to multifactor authentication
In the recent edition of “Oh Behave!,” the annual cybersecurity survey conducted by the National Cybersecurity Alliance, an alarming 44 percent of respondents said they had experienced cybercrime leading to the loss of data or money. This next statistic may...
Sales & Marketing
Ask an MSP Expert: Lead scoring and AI tips for growth
Whether you’re just beginning to explore artificial intelligence (AI) or looking for ways to leverage tools like ChatGPT to elevate your sales and marketing strategy, you’re not alone. Many managed service providers (MSPs) are asking the same questions. In this...
Ask an MSP Expert: Position your MSP to win buyers
Let’s face it: the managed service provider (MSP) space is more competitive than ever. Buyers are more informed, expectations are higher, and the old ways of selling just don’t cut it anymore. If you’re still leading with technical specs and...
MSPs: Never start with technology when selling your managed services
As someone who has spent hundreds of thousands of dollars on sales coaching while growing my own business into one of the fastest-growing marketing companies for managed service providers (MSPs), it’s fair to say that I’ve paid my dues as...
Security
Deploy zero trust identity and XDR this month
The security stakes for managed service providers (MSPs) have never been higher. This Cybersecurity Awareness Month, alarming trends make one fact impossible to ignore: Cybercriminals are leveraging artificial intelligence (AI) at record speed, putting every digital identity – and the...
Cybersecurity Threat Advisory: Critical vulnerability in Motex Lanscope
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) added CVE-2025-61932, a critical vulnerability in Motex Lanscope Endpoint Manager, to its Known Exploited Vulnerabilities (KEV) catalog after confirming active exploitation in the wild. The flaw, rated CVSS 9.8, allows unauthenticated remote...
SOC Threat Radar — October 2025
In this edition of the SOC Threat Radar, you’ll discover the key attack behaviors identified over the past month by Barracuda Managed XDR’s security solutions, threat intelligence resources, and SOC analysts. These include: A rise in ransomware attacks targeting vulnerable...
Better Business
The evolving tech talent shortage: What MSPs need to know
We’ve heard about the tech talent shortage for years. But according to experts, the reality beneath the surface is more nuanced. It’s not the same as it once was, the talent shortage has evolved and become more uneven. While the...
Global momentum in managed services growth
A report from Information Services Group (ISG) finds that billing for managed services valued over $5 million in the Americas grew by 22 percent in the third quarter. However, the global market declined by 2 percent, primarily due to delays...
How AI is rewriting the rules of SEO
You may have noticed (and been annoyed by) changes in how search engines now work. Instead of entering a series of keywords and getting a selection of pages that cover all or most of them, you’re now met with a...
Tech Insight
Tech Time Warp: Adding salt to the cybersecurity recipe
Despite 22 years of educational efforts during Cybersecurity Awareness Month, the 2025 list of the most commonly used passwords still includes “123456,” “qwerty” and “password.” That’s why we should all thank Unix co-creator Ken Thompson and contributor Robert Morris for...
Pioneers in Tech: Honoring John Atanasoff, inventor of the digital computer
Born Oct. 4, 1903, John Vincent Atanasoff is not just the inventor of the electronic digital computer—he’s the legally proclaimed inventor of the digital computer. On March 19, 1972, in the case Honeywell v. Sperry Rand, a judge ruled that...
Tech Time Warp: Two decades of Cybersecurity Awareness Month—but there’s still work to do
If you’re reading this blog, you probably observe cybersecurity awareness year-round, not just during the annual observance of Cybersecurity Awareness Month each October. But, as a managed service provider (MSP), you also likely appreciate any opportunity to draw attention to...
