Results for: Ask an MSP Expert
New rules for MSP survival
Our nation’s healthcare providers, government agencies, school districts, businesses and IT teams have been tested beyond measure since the COVID-19 virus disrupted daily life, and we all know that the test isn’t over yet. In the coming weeks and months,...
Q&A: Brian Babineau on Global MSP Day’s timely celebration
With Global MSP Day upon us, Smarter MSP has been reaching out to key players in the managed services industry to gain their perspective on what this international event has to offer. We recently sat down with Brian Babineau, SVP...
MSP Day 2020 and the evolving Managed Services landscape
Help desk services. Network services. IT support. Sound familiar? They should. These three categories continue to top the list of offerings that today’s managed services providers (MSPs) predominantly sell. Their continued ubiquity in the MSP toolkit, along with managed device...
MSPs should prepare now for the ‘new normal’
A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...
Cybersecurity: MSPs, healthcare clients, and COVID-19
The American Medical Association (AMA) reports that during the current COVID-19 pandemic, many physicians are working from home, using their personal computers and mobile devices to help care for patients. Medical work from home (MWFH) can lead to all sorts...
How long should my MSP contracts last?
How long should you ask your managed services clients to commit to? This is a question that I’m frequently asked by IT Solution Providers and Managed Service Providers (MSPs) and my answer is always that “It depends!” The length of...
MSPs need to help clients update business continuity plans ASAP
Managed service providers (MSPs) have a lot more to share than they realize when it comes to teaching organizations how to work remotely. Beyond providing secure connectivity, many MSPs tend to have large amounts of expertise in maintaining business continuity...
Cybersecurity opportunities for MSPs in 2020
Buckle up because 2020 promises to be quite a ride for MSPs that offer cybersecurity services. The MSP Expo, the annual gathering of stakeholders from across the spectrum, has declared that “2020 will be the year of MSP cybersecurity.” We...
Shift to the hybrid cloud drives increased reliance on MSPs
Just about everyone agrees that more application workloads will be moving into the cloud. The only real question now, is to what degree. A survey of 508 IT professionals conducted by Internap (INAP), a provider of managed services, finds that...
Digital business transformation initiatives need MSPs with data management expertise
A survey of 450 digital transformation leaders conducted by the market research firm Vanson Bourne, on behalf of Couchbase, a provider of a document database, finds that organizations will spend an average on $30 million on these types of project...
