Results for: Ask an MSP Expert
How can I convince my customers that the cloud is secure?
Q: One of my customers is reluctant to store their data in the cloud because they’re afraid it’s less secure than an on-premise storage option. As their managed service provider, I know that cloud storage is the best option...
As a managed print service provider, how can I make the transition to managed IT services?
Q: I run my own managed print services company, and my SMB customers are starting to request additional IT services. So, I’m interested in making the transition to managed IT services so I can generate more recurring revenue for...
Maximize engagement and revenue with AI email marketing
Email is far from dead and remains one of the most cost-effective tools in the marketer’s toolbox. But thanks to AI, this tried-and-true engagement tool is getting a metaphorical facelift. With AI email marketing tools, you can better personalize content, increase...
How CISOs can leverage generative AI to improve email, application security
In an era where digital threats evolve at an unprecedented pace, the integration of generative AI into cybersecurity operations has become essential. From content creation to behavior prediction and knowledge articulation, generative AI is reshaping the landscape of security practices, offering immense...
Are you using your prospects’ value curve to boost sales?
One of the biggest challenges for any sales team is to identify the pinnacle priorities that sit at the very top of an executive’s value curve. These are the priorities executives will give time, attention, and budget. So, how can...
Tip Tuesday: Enhance customer trust with data transparency
If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...
Tip Tuesday: Overcoming the Patch Tuesday blues
Patch management serves as a key defense against cyberthreats and also ensures operating systems and business-critical software are maintained. However, it is not always a simple and straight-forward task for managed service providers (MSPs), especially in current times. With hybrid...
Should America’s cyber defense agency’s priorities also be yours?
In February, the U.S. Cybersecurity and Infrastructure Security Agency (CISA) announced its 2024 priorities for the Joint Cyber Defense Collaborative (JCDC). This group, composed of government and industry entities, was formed in 2021 and is tasked with gathering, analyzing, and sharing actionable...
Empowering partners to deliver more success with Jason Beal
How can strengthening the experience drive more partner success within the channel ecosystem? In the latest episode with Danny and David on Twins Talk Tech Leadership, Jason Beal, Vice President of Worldwide Partner Ecosystems at Barracuda Networks, shares insights from...
IT service providers expect efficiency boost with generative AI
Most managed service providers (MSPs) offer varying degrees of professional services to help organizations. An example of this would be launching a new IT initiative that can be a highly profitable source of revenue. However, competition for the expertise needed...
