Results for: ransomware
4 Lessons MSPs can learn from Content Marketing World 2016
Last month, I trekked to Cleveland and spent a whirlwind 48 hours learning from the best and the brightest in the content marketing industry. It wasn’t quite as overwhelming as my first trip to Content Marketing World, but I still...
How to capture customers’ attention so they read your email newsletters
An email newsletter is a useful marketing tool that you can use to keep in contact with current and potential customers. However, your customers will never read the newsletter’s articles if they don’t open the email. That’s why the email...
Assessing the impact of Windows 10 on MSPs
As Microsoft gears up for the second anniversary of Windows 10 next week, managed service providers should plan on seeing a lot more of the latest version of Windows on corporate desktops. Overall, Microsoft claims to have delivered more than 380 million...
Changes in attack patterns create demand for managed security services
While managed security services providers (MSSPs) have been remotely managing firewalls and anti-virus software deployments for years, it’s become clear over the past 12 months that new classes of threats are doing an end run around those core security technologies. For...
2 important lessons from Kaseya’s 2016 Global MSP Pricing Survey
What can you learn from the collective wisdom of more than 400 MSPs? A lot. Kaseya, a provider of IT systems management software, recently released the results of their fifth annual Global MSP Pricing Survey, and I think the results...
TeslaCrypt closes doors, offers master decryption key
In a surprising turn of events, notorious ransomware TeslaCrypt seems to be no more.
Ask an MSP Expert: How to overcome challenges with selling Office 365
Q: I’m the dedicated sales person at an IT services company, and we’ve typically focused on providing break-fix services. Many of our customers need the SaaS productivity tools in Microsoft Office 365, so we are looking to start selling and...
Locky malware creates potential IT security nightmare
Most IT service providers that have any experience with IT security knew it was only a matter of time before a ransomware exploit wound up taking an organization’s data hostage in a way with no known remediation. Taking advantage of the...
Ask an MSP Expert: How do I recover a customer after a CryptoWall 4.0 attack?
Q: My team has been dealing with a worst-case scenario. One of our customers was hit with CryptoWall 4.0, and their systems need to be restored. We’ve paid the ransom, and the ordeal is over, but none of us...
3 reasons your SMB customers don’t want to talk about cyber security
Does it feel like your small business customers try to change the subject whenever you bring up cyber security? Well, you’re probably not imagining things. Data breaches, malware, and other cyber threats are scary subjects, and they can have serious...
