Results for: Ask an MSP Expert

Microsoft Office 365
Long March to Microsoft Office 365 in the Cloud Remains Ahead

Long March to Microsoft Office 365 in the Cloud Remains Ahead

One of the primary drivers of the shift to cloud computing has been Microsoft Office 365, which delivers the widely used Microsoft productivity and email applications as a cloud service. But, a survey of 1,168 IT professionals in the U.S.,...

/ November 9, 2017
Service level agreement
SLAs are key to expanding available market for managed services

SLAs are key to expanding available market for managed services

Over the years the size of the available market for managed services has stubbornly remained less than 25 percent of the total IT market. The reason for this is two-fold. There are a large number of organizations that don’t view...

/ October 10, 2017
Fueling digital business transformation
Gartner: Digital business transformation to fuel IT services spending increase

Gartner: Digital business transformation to fuel IT services spending increase

The more things change, the larger the opportunity for managed services providers becomes. At the Gartner Symposium/ITxpo 2017 conference this week, Gartner predicted that not only will worldwide spending on IT increase 4.3 percent in 2017, but spending on IT services will...

/ October 5, 2017
Public clouds versus private clouds
Parity between private and public clouds is being achieved

Parity between private and public clouds is being achieved

There are many reasons why organizations opt for public clouds, but cost is becoming less of a factor. A new survey published by 451 Research on behalf of VMware shows that 41 percent of 150 IT decision-makers surveyed claimed to...

/ August 10, 2017
Middleware in the cloud
Middleware starts to head for the cloud

Middleware starts to head for the cloud

For as long as there have been applications, the need to integrate them has driven demand for middleware spanning everything from connectors and application servers to messaging and enterprise service bus technologies. In fact, without those technologies the opportunities to...

/ July 27, 2017
artificial intelligence
Coming to terms with fear and loathing of artificial intelligence

Coming to terms with fear and loathing of artificial intelligence

By now most IT leaders have accepted that large swaths of the routine functions performed inside and outside of the IT department will soon be automated thanks to advances in artificial intelligence (AI) applications employing machine and deep learning algorithms....

/ July 18, 2017
robin robins wheres the beef
Robin Robins: Where’s The BEEF?

Robin Robins: Where’s The BEEF?

I’m sure that a certain younger reader will NOT understand that reference — so google it. Back in the ’80s, “Where’s THE BEEF?” was a hugely successful catchphrase that kicked off a flurry of memed merchandise and became as popular...

/ June 14, 2017
GDPR
You, your customers, and GDPR

You, your customers, and GDPR

With less than 12 months to go until GDPR is enforceable, it is time to start looking at your customers, which services they subscribe to, and where you can help plug the gaps. Begin speaking with your direct contacts within...

/ June 8, 2017
gdpr compliance
Majority of companies already falling behind on GDPR compliance

Majority of companies already falling behind on GDPR compliance

There are a little less than 260 working days between now and when the European Union is expected to implement a General Data Protection Rule (GDPR) that among other things fines companies up to 20 million euros or 4 percent...

/ May 25, 2017
facebook rant
Robin Robins: How your thoughtless political rants are hurting your business

Robin Robins: How your thoughtless political rants are hurting your business

A news report I overheard but missed the source of: Employees are now wasting an average of two hours a day reading political news on Facebook and creating drama, stress, and resentment in their workplace as they argue over their...

/ March 22, 2017