Results for: Ask an MSP Expert
Long March to Microsoft Office 365 in the Cloud Remains Ahead
One of the primary drivers of the shift to cloud computing has been Microsoft Office 365, which delivers the widely used Microsoft productivity and email applications as a cloud service. But, a survey of 1,168 IT professionals in the U.S.,...
SLAs are key to expanding available market for managed services
Over the years the size of the available market for managed services has stubbornly remained less than 25 percent of the total IT market. The reason for this is two-fold. There are a large number of organizations that don’t view...
Gartner: Digital business transformation to fuel IT services spending increase
The more things change, the larger the opportunity for managed services providers becomes. At the Gartner Symposium/ITxpo 2017 conference this week, Gartner predicted that not only will worldwide spending on IT increase 4.3 percent in 2017, but spending on IT services will...
Parity between private and public clouds is being achieved
There are many reasons why organizations opt for public clouds, but cost is becoming less of a factor. A new survey published by 451 Research on behalf of VMware shows that 41 percent of 150 IT decision-makers surveyed claimed to...
Middleware starts to head for the cloud
For as long as there have been applications, the need to integrate them has driven demand for middleware spanning everything from connectors and application servers to messaging and enterprise service bus technologies. In fact, without those technologies the opportunities to...
Coming to terms with fear and loathing of artificial intelligence
By now most IT leaders have accepted that large swaths of the routine functions performed inside and outside of the IT department will soon be automated thanks to advances in artificial intelligence (AI) applications employing machine and deep learning algorithms....
Robin Robins: Where’s The BEEF?
I’m sure that a certain younger reader will NOT understand that reference — so google it. Back in the ’80s, “Where’s THE BEEF?” was a hugely successful catchphrase that kicked off a flurry of memed merchandise and became as popular...
You, your customers, and GDPR
With less than 12 months to go until GDPR is enforceable, it is time to start looking at your customers, which services they subscribe to, and where you can help plug the gaps. Begin speaking with your direct contacts within...
Majority of companies already falling behind on GDPR compliance
There are a little less than 260 working days between now and when the European Union is expected to implement a General Data Protection Rule (GDPR) that among other things fines companies up to 20 million euros or 4 percent...
Robin Robins: How your thoughtless political rants are hurting your business
A news report I overheard but missed the source of: Employees are now wasting an average of two hours a day reading political news on Facebook and creating drama, stress, and resentment in their workplace as they argue over their...