Results for: ask an expert

MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations
When it comes to the highly complex procedures performed every day in the healthcare field, knowledge and diligence are crucial to positive outcomes. This is just as true in the operating room as it is for healthcare organizations that must...

Managed wireless charging is coming soon to a table near you
The days when end users spent some portion of their day trying to find an outlet to power a mobile device are coming to an end. Wireless charging that enables the newest generation of mobile devices to be charged inductively...

2018 will be the year of the targeted cyberattack on CPAs
April tax deadlines are looming, and that means accounting firms are neck-deep in returns as everyone races to file on time. While accountants are focused on deductions and earned income credits, bad actors are watching and waiting, ready to pounce...

Mike J Douglass: Find your MSP niche and take your business to the next level
A lot of managed service providers and IT suppliers look the same — they’re all vanilla. Ten years ago, this was fine because you were still in high demand for your IT skills and knowledge. Now with advancements in technology, automation,...

AI arms race bodes well for IT services providers
There’s a lot of hype about artificial intelligence (AI) applications that exceeds any reality. But, it is true that just about every application imaginable will soon be infused with machine- and deep-learning algorithms capable of automating a wide variety of...

Alex Hoff: Intent-based networking will revolutionize managed services
Wouldn’t it be great if managing a network were like ordering a pizza? Decide what you want, make a phone call (or visit a website), and place your order — done. Figuring out how to fill the order wouldn’t be...

Nate Freedman: Is your MSP wasting money on the wrong type of marketing?
As a marketing professional with more than a decade of entrepreneurial experience, I tend to spend a lot of time talking to managed services providers about the ways that they can use digital marketing to continue to grow and evolve...

The never-ending battle against ransomware
Ransomware has largely faded from the headlines since WannaCry and NotPetya wreaked havoc across the globe in 2017. In some ways, ransomware creators were victims of their own success. The attacks garnered so much attention that, as Malwarebytes’ Chris Boyd told...

Cyber Security: Are you forgetting the Internet of Things
If you haven’t noticed the huge ransomware risk that has swept the globe in recent months, you must have been living under a rock. You know all about human error and the importance of internal access segregation, and you’ve probably...

Brad Stoller: Beyond referrals – Building a powerful MSP pipeline
In any B2B context, the temptation to rely on referrals for growth is substantial. Referrals can be lucrative, and the nature of a referral means that the sales process itself is relatively easy. The prospect comes to you with a...