Results for: Ask an MSP Expert
Middleware starts to head for the cloud
For as long as there have been applications, the need to integrate them has driven demand for middleware spanning everything from connectors and application servers to messaging and enterprise service bus technologies. In fact, without those technologies the opportunities to...
Coming to terms with fear and loathing of artificial intelligence
By now most IT leaders have accepted that large swaths of the routine functions performed inside and outside of the IT department will soon be automated thanks to advances in artificial intelligence (AI) applications employing machine and deep learning algorithms....
Robin Robins: Where’s The BEEF?
I’m sure that a certain younger reader will NOT understand that reference — so google it. Back in the ’80s, “Where’s THE BEEF?” was a hugely successful catchphrase that kicked off a flurry of memed merchandise and became as popular...
You, your customers, and GDPR
With less than 12 months to go until GDPR is enforceable, it is time to start looking at your customers, which services they subscribe to, and where you can help plug the gaps. Begin speaking with your direct contacts within...
Majority of companies already falling behind on GDPR compliance
There are a little less than 260 working days between now and when the European Union is expected to implement a General Data Protection Rule (GDPR) that among other things fines companies up to 20 million euros or 4 percent...
Robin Robins: How your thoughtless political rants are hurting your business
A news report I overheard but missed the source of: Employees are now wasting an average of two hours a day reading political news on Facebook and creating drama, stress, and resentment in their workplace as they argue over their...
Define Your Purpose. Share Your Story.
Purpose-driven marketing is making headlines, differentiating companies and influencing deals daily. Take a look at the “Helpful Honda” campaign, or the “American Express Small Business” campaign. Both deliver a halo-effect around the respective brands and for good reason. What they...
5 Critical behaviors of successful managed IT services companies
Yes, it’s true. There are managed IT services companies out there that understand the critical importance marketing and sales play in the success of their business. Regardless of their size, these IT service companies have transitioned from being a technology-focused...
Growing IT security fatigue bodes well for MSSPs
The size of the opportunity for managed security service providers (MSSPs) has always been constrained by one dominant factor. Far too many IT organizations believe they can adequately defend their organizations despite all evidence to the contrary. But, a new report...
Ransomware is now a $1 billion industry
A new ransomware report from IBM Security finds that nearly one in two business executives have experienced ransomware attacks in the workplace, and 70 percent of those executives said their company has paid to regain access to encrypted data. In...
