Tag: AI

Quantum hasn’t taken a quantum leap – yet
While artificial intelligence (AI) has been sucking all the oxygen out of the room when it comes to IT discussion and hype, another change is on the horizon. It may be just as consequential, and managed service providers (MSPs) would...

Tip Tuesday: Crafting custom AI strategies for SMBs
Artificial intelligence (AI) is the most disruptive technology of our time. However, as more organizations capitalize on this technology, managed service providers (MSPs) could experience substantial growth. Small and medium businesses (SMBs) may lack the internal resources and skills to...

MSPs have an opportunity to change the cybersecurity game
For as long as anyone can remember, cybersecurity has been a game of whac-a-mole where resources are hopefully marshaled in time to thwart a threat either before damage is inflicted or, at the very least, as quickly as possible once...

Cybersecurity priorities for MSPs to focus on this year
Many organizations conduct surveys every year about the evolving threats and cybersecurity concerns that enterprises are faced with. Info-Tech Research Group’s report is a must-read for all security stakeholders, chief information security officers (CISOs), and managed service providers (MSPs). Some...

Knowing your AI from your GenAI
For better or worse, artificial intelligence (AI) is a hot topic right now. However, two main forms of AI are being written and spoken about, and it’s essential to understand the difference between them. Note that you may find extra...

2024 projections for MSPs: Navigating AI, cybersecurity, and diverse partnerships
Success depends on managed service providers’ (MSPs’) readiness to embrace these shifts, enhance cybersecurity measures, and provide comprehensive solutions in the upcoming year. As we close the books on 2023, now is an excellent time to take stock of the...

Tech Time Warp: Kasparov vs. Deep Blue kicks off AI debate
It’s a bit jarring to think how rapidly artificial intelligence became a tool of everyday life following the introduction of ChatGPT in November 2022. Now, instead of Googling pasta recipes or travel tips, we’re asking AI, and we’re receiving answers...

Focus on cybersecurity to uplevel your MSP business
What matters most to an organization? The security of the devices that its platform operates on, or the data and information that is held on and moved across that platform? If you think they are both important, think again. A...

Evolution of cybersecurity: The rise of XDR in the 2020s
As part of our 5-part series on the evolution of cybersecurity, the fifth and final entry highlights the need for manageability and visibility as the frequency of cyberattacks increased sharply, coupled with a shortage of cybersecurity professionals, and the growth...