Tag: Artificial Intelligence
Becoming a smarter MSP with AI-powered automation
The problem with being a ‘smarter’ MSP is that it may often require investment. For those who don’t have a rainy day fund set aside, it would mean dipping into the revenue to stay competitive and maintain margin, which can...
AI drives the need for managed cybersecurity resiliency services
It is becoming more apparent that phishing attacks that compromise credentials are linked to the rise of artificial intelligence (AI). These attacks will only increase in volume and sophistication, and more organizations must focus on limiting the scope of damage...
Will AI be the next big thing?
As many a marketing or salesperson will attest, trying to flog the same old, same old becomes troublesome after a while. Something is needed to excite the market – and luckily, technology is an area where there is always something...
Tip Tuesday: Leverage generative AI to improve efficiency
Managed service providers (MSPs) have much to oversee for companies that aren’t even theirs. Day-to-day tasks can become tedious and overwhelming. Even though businesses are finding every excuse to incorporate artificial intelligence (AI), it’s not a signal that they are...
Cybersecurity view from an artificial intelligence optimist
2023 has been the year of generative AI. Will it transform cybersecurity as we know it? Or will the status quo prevail as a continual cat-and-mouse game between the cyber-good and the cyber-bad? SmarterMSP is talking to a variety of...
MSPs and the next wave of cybersecurity AI solutions
While cybersecurity researchers tend to revel in discovering vulnerabilities, many of the ones that do get disclosed require cybercriminals to have extensive expertise to exploit. Most cybercriminals today remain focused on launching attacks that use tried and true techniques and...
Voice cloning – a growing cybersecurity threat
Just when you think you’re reasonably on top of all the cyberthreats out there, new ones emerge. Say hello to voice cloning. Or don’t say hello to it because you don’t want a scammer to have your voice. Voice cloning made...
The double-edged sword of AI-chatbots
Why should an organization use an MSP? According to Google Bard, an experimental Google chatbot that is powered by the LaMDA large language model, there are many reasons why an organization should utilize an MSP. Here are a few of...
MSPs can fill the data management skills gap created by AI
With the rise of artificial intelligence, an appreciation of the business value of data is now finally starting to increase. A global survey of 4,777 C-level executives and directors conducted by Accenture finds 90 percent of executives believe data is...
ChatGPT: The AI-based chatbot system that everyone is talking about
Artificial intelligence (AI) has been an IT buzzword lately, and it’s no surprise. The benefits of AI include advancing our technology, improving business operations, and much more. Adoption of AI has more than doubled since 2017, and one recent AI...
