Tag: Artificial Intelligence
The SOC case files: XDR’s automation offers rapid cloud protection
This edition of the SOC case files showcases how Barracuda Managed XDR detects an impossible travel, indicating a user login credentials were compromised. Incident summary An employee at a telecommunications company connected as usual to their cloud account. They then...
A once-in-a-decade MSP opportunity: Managed data engineering
As more organizations seek to operationalize artificial intelligence (AI), they are encountering data management challenges. These challenges are presenting new opportunities for managed service providers (MSPs). A survey of 550 IT and business professionals across the U.S., United Kingdom, Ireland,...
How MSPs help organizations conquer IT innovation challenges
For the longest time, business executives have complained about the inability of IT teams to keep pace with evolving business needs. Now, the proverbial shoe may be on the other foot. A survey of over 1,000 senior executives at U.S....
How artificial intelligence is changing the threat landscape
the There has been a lot of talk about artificial intelligence (AI) and its impact on businesses. In this particular post, we will try to answer the most pertinent question: How has AI changed the threat landscape? This is like...
Tip Tuesday: How to train your team to work alongside AI
Artificial intelligence (AI) is rapidly becoming more readily available and beginning to change many processes. The progress has caused many managed service providers (MSPs) to explore how their teams could use the technology to improve workflows. If you’re considering that...
Year in review: 2023’s top cybersecurity headlines
This year kept cybersecurity specialists busy and often staying up late. There were plenty of headlines and news stories that cybersecurity experts consider the most consequential of 2023. From significant ransomware attacks, AI-infused malware, state-sponsored mischief, evolving threats, and a...
2024 MSP opportunity: Helping establish AI building-blocks
Just about every organization will be experimenting with artificial intelligence (AI) in the coming year. Many of them will quickly discover that operationalizing AI will require them to get their data management house in order. After all, no matter how...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
Focus on self-service to elevate your MSP business
A modern MSP needs to have several customer-facing employees on their team in today’s business landscape. This may include a sales team that can articulate your business’s value proposition, customer service staff to resolve issues, technicians for customer onboarding, and...
Becoming a smarter MSP with AI-powered automation
The problem with being a ‘smarter’ MSP is that it may often require investment. For those who don’t have a rainy day fund set aside, it would mean dipping into the revenue to stay competitive and maintain margin, which can...
