Tag: COVID-19

Three tips for prospecting for your MSP post-pandemic

Three tips for prospecting for your MSP post-pandemic

Before COVID-19, managed services prospecting was challenging for MSP business owners. Selling in a displacement market (a market in which, real or perceived, your potential buyer already has a solution, and you’d like to replace it, or “displace” their current...

/ July 13, 2020
Summer cybersecurity dangers

Summer cybersecurity dangers

In simpler times, some businesses would literally hang a sign on their door each summer saying “Gone Fishin’” and close for two weeks. In today’s world, hackers might as well hang a sign on their door in summer that says...

/ July 9, 2020
Shift to the cloud creates additional IT complexities

Shift to the cloud creates additional IT complexities

In the wake of the COVID-19 pandemic, it’s clear that more applications will be moving into the cloud at a faster rate than ever. In general, organizations now have a much greater appreciation for IT flexibility and application resiliency. In...

/ July 8, 2020
Ask an MSP Expert: MSPs prepare for return to normal

Ask an MSP Expert: MSPs prepare for return to normal

Q: Many of my clients are beginning to let their employees and end-users return to their establishments, as local government restrictions are slowly removed. As the ‘return to normal’ slowly progresses, how can my MSP business best prepare for this...

/ July 6, 2020
Don’t ignore the basics: Pandemic patching and other musts for MSPs

Don’t ignore the basics: Pandemic patching and other musts for MSPs

Business models have been put into a blender and pulsed and pureed since the arrival of COVID-19 earlier this year. The resulting workplace environment has been unrecognizable in many cases with workforces hunkered down at home, businesses shuttered, and security teams...

/ July 2, 2020
Helping clients adjust to the new reality of working

Helping clients adjust to the new reality of working

The pandemic has pushed many businesses to close offices and move to entirely working from home. This has led to many adjustments in how people work and what they need from IT. While this may have been thought of as...

/ July 2, 2020
Satisfaction cuts both ways in the post COVID-19 era

Satisfaction cuts both ways in the post COVID-19 era

If the COVID-19 pandemic has done anything from an IT perspective, it’s been to expose a lot of flawed IT processes, even among managed service providers (MSPs). A survey of 519 IT professionals published by ManageEngine, a provider of IT...

/ July 1, 2020
Cybersecurity takeaways from the pandemic

Cybersecurity takeaways from the pandemic

It’s been about two months, and there has been a seismic shift in cybersecurity and the workforce in general. Work-from-home was always a long pondered goal of environmentalists and sociologists, but for many it has remained only in the realm...

/ June 18, 2020
New rules for MSP survival

New rules for MSP survival

Our nation’s healthcare providers, government agencies, school districts, businesses and IT teams have been tested beyond measure since the COVID-19 virus disrupted daily life, and we all know that the test isn’t over yet. In the coming weeks and months,...

/ June 1, 2020
Passwords in a pandemic

Passwords in a pandemic

World Password Day was celebrated earlier this month with some sobering statistics that may have people rethinking the use of their daughter’s middle name or favorite Italian dish as the basis for all of their security. MSPs can only hope...

/ May 28, 2020