Tag: MSP
Make employee onboarding even more valuable than client onboarding
Seasoned MSPs have developed a streamlined, detailed, and foolproof client onboarding process. I’m sure you follow a tested and proven process for bringing on new clients and ensuring they feel attended to. Here’s what I don’t get: why don’t MSP...
10 essentials to creating the ultimate LinkedIn company page
With 930 million members on LinkedIn, your company page isn’t just a place to post pictures from the company picnic. It is also your virtual handshake to a global audience. This is your opportunity to make a lasting impression and...
Tip Tuesday: How to integrate full-service cybersecurity
October is National Cybersecurity Awareness Month in the United States. That makes it a fantastic time to strongly consider offering full-service cybersecurity as part of your managed service provider (MSP) stack. That decision can boost your revenue and show clients...
The role of brand archetypes in MSP websites
One thing we always hear from MSPs during the discovery phase is they want to be different. At my MSP marketing company – Tech Pro Marketing – we manage websites and lead generation for growing MSPs. Most of the MSPs that...
MSPs must place training bets carefully
There has always been a fine line between when an emerging IT platform creates enough demand for managed services and when it essentially becomes a commodity that most internal IT teams can manage on their own. Timing that transition is...
Cybersecurity Threat Advisory: New Microsoft Word vulnerability
A new Microsoft Word vulnerability, CVE-2023-36761, was disclosed by Microsoft. This new vulnerability is rated 5.3 by NIST, a medium-level vulnerability but Microsoft has rated this as “Important”. Barracuda MSP recommends reviewing this Cybersecurity Threat Advisory in detail and follow...
Empathy: The key to unlocking successful customer partnerships
Business partnerships can be structured around several factors—shared opportunities, complementary technologies or customer bases, long-standing personal relationships, or even the sharing of mutual competitors. Trust is critical, of course, but there is another element that is also important when it...
Webinar: “Uplevel Your MSP Business” with Barracuda MSP
The turbulent cyberthreat landscape has many MSPs rethinking their strategies when it comes to cybersecurity. And in turn, this affects how they uplevel their MSP businesses. So, what can you do? Well, smart MSPs, such as MJ Flood, look for...
Pushing the ‘M’ in MSP
At times, it is easy to forget what the actuality of being an MSP is. The provision of one or more services as described in the contract is apparent – and this should be conducted in a way that makes...
What happened to the disruptive start-ups?
As we go through the different generations of technology, various bandwagons have come and gone. Companies starting up with ‘e’ added at the beginning of their name and ‘.com’ added at the end, to name a few, are hard to...
