Tag: MSPs
AI monitoring: An untapped MSP opportunity
A survey of 400 IT operations professionals finds that the rise of artificial intelligence (AI) is prompting more organizations to reassess the platforms they use to monitor their IT environments. Conducted by the market research firm Vanson Bourne on behalf...
Three ways MSPs can market compliance services
Many managed service providers (MSPs) believe they must approach marketing from a granular level. This can work in some instances, but the vast majority of the time, this is the wrong approach – especially for the more technical service offerings....
Survey reveals cloud trends opening opportunities for MSPs
A survey of 962 IT decision makers conducted by CDW suggests organizations rely on a mix of internal and external expertise to manage cloud services. 88 percent said they can effectively manage their cloud environments, with 50 percent noting they...
Cybersecurity roadmap: How MSPs can guide customers through the risk landscape
As cyber threats evolve and proliferate business systems, managed security providers (MSPs) are vital in helping businesses counter attacks by adopting a comprehensive strategy for risk mitigation. This includes preparation, response, and recovery, while also understanding the organization’s cybersecurity risk...
Expert advice to proactively mitigate insider threats for MSPs
Managed services providers (MSPs) must constantly defend their clients from hackers, cybercriminals, malware, and state-sponsored cyber warfare. However, sometimes the threat is much closer to home – perhaps right in the office. Welcome to the era of insider threats, an...
Unlock new opportunities: How cloud services can fuel MSP growth
A report from Synergy Research Group finds total global spending on cloud services and infrastructure reached $427 billion in the first half of 2024, a 23 percent year-over-year increase. During this time, consumption of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service...
Social engineering attacks: What MSPs need to know
As we kick off Cybersecurity Awareness Month, we are highlighting one danger that managed service providers (MSPs) must constantly monitor: social engineering. According to Verizon’s 2024 Data Breach Investigations Report: Social engineering incidents have increased from the previous year largely...
MSP at the forefront against credential stuffing
Credential stuffing has been around for a while, and it is exactly what it sounds like: an attack in which hackers use a cache of compromised usernames and passwords to break into a system. However, hackers have recently found new...