Tag: MSPs
MSPs need to find ways to stay relevant in the DevOPs era
The single most important thing for managed service providers (MSPs) to do is to align their technology skills with their customers needs. After all, most IT organizations are only going to look outside for help when they can’t do a...
The magical power of labelling for MSPs
IT Professionals – imagine this scenario. A client reports to your Helpdesk that their PC has died. Your engineer visits the site to confirm the issue. Bringing the PC back to your workshop, the engineer concludes the Hard Disk Drive...
Traditional Trojans meet cryptos
Students at St. Francis Xavier University in Nova Scotia were caught off guard recently as they logged online to check their grades and work on projects as they headed towards semester finals. To their surprise, the school’s network was shut-down...
AWS push into on-premises IT environments changes business model equation for MSPs
It’s now officially the best and worst of times for managed service providers (MSPs). Most of the IT resources made available these days are delivered as a managed service by the cloud service provider. On the one hand, that clearly...
MSPs: Before adding new solutions, consider asking your current vendors for advice
The MSP ecosystem is a relatively small and collegial space – and I’ve long believed that the most successful companies within the MSP ecosystem are typically among the most collegial. Many of us know one another from the industry events...
Preparing clients to be resilient in the face of ongoing security threats
Most companies understand that at some point they are going to be the victim of a hack or data breach. Just days ago, we saw that even Amazon isn’t immune, when Amazon admitted it had lost names and emails in...
Progress on IoT projects remains slow but steady
By now, most organizations are at the very least familiar with the Internet of Things (IoT) as a concept. However, adoption of IoT has been uneven at best. A new report published by Dresner Advisory Services finds only 32 percent...
MSPs warned that they are becoming targets
MSPs are accustomed to safeguarding systems from breaches and attack. But in a recent brief, the Department of Homeland Security’s Computer Emergency Readiness Team (CERT) warned that MSPs themselves have been targeted and will continue to be targeted by bad actors....
Hybrid cloud opportunity for MSPs starts to materialize
A survey of 2,300 IT professionals conducted by Vanson Bourne on behalf of Nutanix, a provider of hyperconverged infrastructure (HCI) platforms, suggest IT leaders are getting much savvier about cloud computing. The survey finds 91 percent of respondents now see...
Overcoming obstacles with selling security
From “Insecure platforms are a threat to your business!” and “There are millions of malicious people trying to break into your systems!” to “State-sponsored security attacks are a threat to you!”, the “Chicken Little” approaches to selling security never seem...