Tag: MSPs

DORA
Ready, set, DORA

Ready, set, DORA

The Digital Operational Resilience Act (DORA) has been slowly rolling out in Europe since 2023, as I highlighted in this post back in March. By January 2025, it will be in full effect. We could make cheeky comments about Dora...

/ August 2, 2024
Managed services market expected to double by 2031

Managed services market expected to double by 2031

Analysts project that the global managed services market will reach $519.6 billion by 2031. This is based on a compound annual growth rate of 7.9 percent and is according to a report published by the market research firm SkyQuest Technology....

/ July 31, 2024
Mobile devices
MSPs must prioritize mobile device security

MSPs must prioritize mobile device security

Last week, we had an overview of the increasing concerns and security challenges surrounding mobile devices. This week, we continue the conversation about mobile devices with Eric O’Neill. Eric is a former FBI counterterrorism and counterintelligence operative, cybersecurity keynote speaker,...

/ July 25, 2024
The MSP’s guide to finding the AI balance

The MSP’s guide to finding the AI balance

In my last few posts, I’ve covered how managed service providers (MSPs) can use artificial intelligence (AI) to cut costs, increase margins, and provide new services to customers. In each one, I have touched on how AI is not the...

/ July 23, 2024
Transparent data
Tip Tuesday: Enhance customer trust with data transparency

Tip Tuesday: Enhance customer trust with data transparency

If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...

/ July 16, 2024
Report
Achieving IT-business alignment is a must for organizations

Achieving IT-business alignment is a must for organizations

A report published by NTT Data finds only roughly half (51 percent) of organizations have fully aligned their technology to their business strategy needs. An additional 39 percent report that they partially align. The report is based on an analysis...

/ July 16, 2024
Small business confidence on the rise

Small business confidence on the rise

Small businesses, a main target audience of managed service providers (MSPs), appear to be regaining confidence in the post-pandemic economy. A Small Business Index created by MetLife and the U.S. Department of Commerce finds nearly half (46 percent) say they...

/ July 8, 2024
Wasted IT spending provides opportunity for MSPs

Wasted IT spending provides opportunity for MSPs

A survey of 503 IT professionals suggests there is much more focus on identifying and preventing wasted spending on applications and IT infrastructure. Conducted by Flexera, the survey finds 37 percent of respondents said wasted spending on infrastructure-as-a-service (IaaS) and...

/ July 1, 2024
AI
Can AI help MSPs improve margins?

Can AI help MSPs improve margins?

Artificial intelligence (AI) is being touted as a magic elixir – whatever the problem is, AI is the answer. Unfortunately, it is not quite ready to do many of the more advanced things that people want to do. However, in...

/ June 27, 2024
Tip Tuesday: Overcoming the Patch Tuesday blues 

Tip Tuesday: Overcoming the Patch Tuesday blues 

Patch management serves as a key defense against cyberthreats and also ensures operating systems and business-critical software are maintained. However, it is not always a simple and straight-forward task for managed service providers (MSPs), especially in current times. With hybrid...

/ June 25, 2024