Month: May 2017

checklist
Ask an MSP Expert: How can I increase my MSP profitability?

Ask an MSP Expert: How can I increase my MSP profitability?

Q: We are continually adding new clients to our managed service offering, but we aren’t seeing an increase in our profitability. How can we increase our profitability without bringing on more customers? Every MSP business owner wants to increase their...

/ May 29, 2017
gdpr compliance
Majority of companies already falling behind on GDPR compliance

Majority of companies already falling behind on GDPR compliance

There are a little less than 260 working days between now and when the European Union is expected to implement a General Data Protection Rule (GDPR) that among other things fines companies up to 20 million euros or 4 percent...

/ May 25, 2017
GDPR compliance
The countdown to GDPR begins… 12 months to go

The countdown to GDPR begins… 12 months to go

No doubt you’ve heard the term ‘GDPR’ or GDPR compliance by now and however much you currently know about it, it is going to have an impact on your business and your customers’ businesses. In May next year, GDPR becomes...

/ May 25, 2017
Carrie Simpson: How to use WannaCry to sell your MSP Services

Carrie Simpson: How to use WannaCry to sell your MSP Services

Aren’t you tired of seeing every second post on LinkedIn being about how none of so-and-so’s clients got hit with WannaCry ransomware and how so-and-so can help protect from it? Are you bored of reading about it by now? I...

/ May 24, 2017
msp lead generation
Angela Leavitt: Why is MSP lead generation so hard?

Angela Leavitt: Why is MSP lead generation so hard?

I was just on the phone this morning with an MSP who was telling me all about “the good old days.” He said that back when he started his company in 1995, lead generation was easy. He was first to...

/ May 23, 2017
mother board
Ask an MSP Expert: How can I give my MSP a technical edge?

Ask an MSP Expert: How can I give my MSP a technical edge?

Q: We’re looking to differentiate our MSP, but there are a few other IT service businesses in the area that focus on the same vertical. We like to think of ourselves as having more industry knowledge and being very tech...

/ May 22, 2017
internet
Navigating conversations with customers about WannaCry ransomware

Navigating conversations with customers about WannaCry ransomware

By now, you’ve probably heard all the buzz around the most recent ransomware attack called WannaCry. So far, a reported 150 countries have been affected, and according to BBC news, the fast-spreading ransomware is finally starting to slow down. While...

/ May 18, 2017
email
Email, the primary vector for cyber attacks

Email, the primary vector for cyber attacks

In in the wake of last week’s attacks, new facts are still surfacing about WannaCry ransomware. The ransomware leverages a known vulnerability called EternalBlue that is widespread in older Windows operating systems and was patched in a security update Microsoft...

/ May 17, 2017
wannacry ransomware
WannaCry ransomware should eventually blow some good for MSPs

WannaCry ransomware should eventually blow some good for MSPs

While the fallout from the WannaCry ransomware attack will reach into the billions of dollars, the one positive outcome should be a wave of upgrades for millions of older Windows PCs that unfortunately are still widely deployed. The malware employed...

/ May 16, 2017
floppy disk
Ask an MSP Expert: What should I consider before transitioning into managed services?

Ask an MSP Expert: What should I consider before transitioning into managed services?

Q: We consider our business to be a VAR (value added reseller), but we also provide break-fix services to small business clients. We’re starting to see a shift in the industry, and we’re considering expanding our offering to include managed...

/ May 15, 2017