Month: October 2018
A matter of life and death
We recently looked at medical device security and how MSPs can work in the market. As the IoT grows to include more and more of peoples’ daily lives, it is becoming more important to place some focus on this topic....
Microsoft CTO sees managed services as the key to future partner success
Cloud computing is making IT so inexpensive and accessible that soon, there won’t be any real profit margins unless an IT solution is delivered as part of a new application or significantly transforms an existing business process. That’s the wake-up...
Yahoo’s $50M damages bill demonstrates the high cost of poor security
Years ago there was a commercial for oil filters in which the spokesperson warned that you could pay him a few dollars for a filter or pay a mechanic later for an expensive repair. “Pay me now, or pay him...
Clive Longbottom: Helping customers avoid their biggest threat
In talking to customers, you probably find that their biggest concern is how they can protect themselves from external malicious activity. However, many times the biggest threat to their business is the behaviour of their own employees. The troubling behaviour...
Tech Time Warp: National Cybersecurity Awareness Month marks 15 years of service
Fifteen years ago, in recognition of the massive “stranger danger” present online, the National Cyber Security Alliance (NSCA) and the U.S. Department of Homeland Security (DHS) observed the first National Cybersecurity Awareness Month.
Most organizations are planning to fail when it comes to disaster recovery
A survey of 700 IT professionals published this week by Spiceworks, a provider of IT tools distributed via an online IT community, finds that 95 percent of IT organizations have a disaster recovery (DR) plan. However, the survey data also...
The era of the cloud mafia?
As a third-generation Italian-American growing up in the Midwest, I was used to hearing about the feared Mafia, either in the stories of older relatives or in the misguided attempts at humor by school kids.
Battle for control over network services for remote offices is about to begin in earnest
There are very few organizations that are satisfied with the quality of the virtual private network (VPN) experience being provided to their end users. Most VPNs are cumbersome to use and challenging to secure and manage.
Public speaking and selling basics for MSPs
Selling from the stage is one of the most potent revenue generation strategies that your MSP can embrace. Because many MSPs are engineering-types, there can be a great deal of reluctance in our industry to public speaking. Even for those...
Tech Time Warp: The curious cases of early hackers
These days, cybersecurity is such a pervasive concern that it’s easy to forget law enforcement and the courts once had no idea what to do with hackers. Some of the earliest cases of hacking and computer fraud predate the federal...