Month: June 2019
Tech Time Warp: The Origin of the Oregon Trail
The real Oregon Trail began in Independence, Missouri, but for generations of American schoolchildren, the trail began in a Minneapolis classroom in 1971, when three student teachers combined their penchant for history with their knowledge of BASIC.
Don’t believe that cold calling is harder during the summer
In MSP sales, it’s well known that cold calling is much harder during the summer months, when vacations create scheduling conflicts everywhere. However, that should not stop your MSP from making this useful strategy as effective as it can be....
Open source community flexes edge computing muscle
The open source community signaled its intention to dominate edge computing during a KubeCon + CloudNative + Open Source Summit China conference this week in Shanghai. Arpit Joshipura, general manager for networking, automation, edge, and IoT at the Linux Foundation,...
Why your MSP should eat its own dog food
Are you familiar with the phrase “Eat your own dog food?” I’ve sometimes heard it also referred to (more nicely!) as “Drink your own champagne”. It refers to the idea that you shouldn’t sell a product or solution to somebody...
Healthcare organizations need MSPs to serve as guards
Last week, we looked at some of the emerging cybersecurity healthcare hazards in 2019, from ransomware to crypto. As healthcare continues to become more and more connected, the MSP’s role has never been more significant, especially with smaller to medium-sized healthcare...
Credential security best practices for your MSP tools
End customers are being targeted and infected with ransomware via their relationships and connections to MSPs, with increasing frequency. Some attackers even go as far as accessing customer credentials from the remote management consoles of the MSP to successfully distribute...
Fast growing SD-WAN market continues to rapidly evolve
A new report from the market research firm Futorium finds adoption of software-defined wide area networks (SD-WANs) is occurring at faster rates than initially appreciated. The research report now estimates $2.2 billion in SD-WAN platform and tools revenue will be...
Recent acquisitions suggest data really could be the new oil
We are fond of tech metaphors that help us understand the world. One such metaphor is that data is the new oil. Essentially it means data has so much value, that when mined and refined, it could have great value...
Growth Hacking for MSPs: Startup Culture
If you want to achieve accelerated growth in the Managed Services industry, you can’t do it alone. Not only does it take a team, but it also requires a certain type of culture. While “startup culture” is most known for...
Ask an MSP Expert: How can we improve customers’ security posture?
Q: In today’s world, we know that security is a vital part of any managed service provider’s offering. How can we better position our security portfolio while improving our customers’ security posture? When small and medium businesses look to partner...