Month: October 2019

Survey suggests large portions of IT budgets are being wasted

Survey suggests large portions of IT budgets are being wasted

A new report on IT spending trends for the coming year suggests there is a significant opportunity for managed service providers (MSPs) to help organizations get a better handle on where and how IT budgets are being allocated.

/ October 17, 2019
Is “normal” behavior holding you and your business back from success?

Is “normal” behavior holding you and your business back from success?

This shocking statement just came in from the US National Library of Medicine regarding diets: “They all work…when you stick to them.” Back when I was teaching fitness classes, the most common question I would get was “What is the...

/ October 16, 2019 / 1 Comment
Survey uncovers massive digital business transformation gap for MSPs to fill

Survey uncovers massive digital business transformation gap for MSPs to fill

A global survey published today in advance of a FutureStack event in London hosted by New Relic, provider of a platform for monitoring applications and infrastructure, suggests the rise of digital business transformation is likely to be a boon to...

/ October 16, 2019
Help your clients responsibly navigate open source

Help your clients responsibly navigate open source

More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in...

/ October 15, 2019
How to take a security-centric approach with your RMM

How to take a security-centric approach with your RMM

Q: We recognize that cybersecurity needs to be a priority for our MSP. How can we use the tools we have — or similar tools — to recognize vulnerabilities and anomalies in our customers’ network?  Cybercriminals are very good at...

/ October 14, 2019
How to build out your services as an MSP

How to build out your services as an MSP

Looking back can teach us a lot about our future. Just like many other MSPs, we have been on the journey of shifting from a value-added reseller to offering managed services. While we may be utilising different technologies now, we...

/ October 14, 2019
Tech Time Warp: Royalty and celebrities swept up in UK phone hacking scandal

Tech Time Warp: Royalty and celebrities swept up in UK phone hacking scandal

Your smartphone carries a huge amount of personal data — and National Cybersecurity Awareness Month is a good time to safeguard your mobile phone with best practices such as the use of strong passwords, keeping software up to date, being...

/ October 11, 2019
IT services providers need to fill the digital business transformation void

IT services providers need to fill the digital business transformation void

The rise of digital business transformation initiative has the potential to be a major boon for IT services providers. Organizations of all sizes are starting to recognize they need to not only employ IT to become more efficient, they also...

/ October 10, 2019
Run your MSP like a SaaS Company

Run your MSP like a SaaS Company

Many MSP owners I’ve spoken with have said that the hardest part in sales is getting the permission to impress a prospect in the first place. Most potential clients are getting support from a competitor and they might not be...

/ October 9, 2019
IoT devices are the office version of baby monitors

IoT devices are the office version of baby monitors

As the Dad to a three and six-year-old, the days of baby monitors was not that long ago. I owned a baby monitor, but I rarely used it because it also unnerved me. Baby monitors have a well-documented and inherent...

/ October 9, 2019